Governance Program Specialist II

General Description
Provides a wide-range of administrative and logistical support for the CTA Governance bodies within the responsibility of the Governance Support Department, including skilled technical support, data analysis and research as it pertains to CTA structure, policies, procedures and functional relationship with the National Education Association (NEA). Responsible for performing complex work assignments within the department, including interfacing with NEA and outside vendors. Although activities are performed within established guidelines, the incumbent exercises independent judgment in resolving complex problems with minimal supervision.

Duties and Responsibilities
Incumbent may perform any combination of the tasks listed below:

• Provides knowledge-based technical support by monitoring and assisting in the completion of scheduled projects as assigned by the manager.
• Responsible for the preparation and maintenance of the State Council Representation Report/Handbook, including computing and analyzing State Council membership to determine directorial/electoral boundaries.
• Responsible for the credentialing process for the California Delegation to the NEA Representative Assembly.
• Creates, maintains and monitors the State Council, Board Advisory and CTA Chapter databases, and other Governance data management files, including producing spreadsheets.
• Prepares complex and informed reports, letters and memoranda for the manager based on knowledge of the department's priorities.
• Prepares materials for New State Council Member Orientation.
• Performs a variety of highly sensitive tasks that include the retrieval and dissemination of information concerning members and leaders.
• Acts as a technical and information resource to the manager while facilitating delivery of the department's programs and services.
• Provides a wide range of technical, administrative and logistical support to assigned Board Advisory Committees such as the Representation, Elections, and Governance Documents Review.
• Collects and analyzes data from multiple sources for integration for both individual and aggregated data reports, including special requested reports.
• Provides training for staff regarding fundamentals of databases, integration and analysis.
• Key liaison with internal and external contacts regarding CTA’s mass email system and troubleshooting database issues.
• NEA Representative Assembly attendance, if needed and assigned.
• Performs other appropriate duties as assigned.

Functions Unique to This Position

• Supports the CTA/NEA – Retired Program.
• Provides support as assigned for members’ attendance at non-CTA conferences and reconciles member expenses (Agency Review).
• Supports participation in NEA's Representative Assembly by entering into CTA’s database (NEA-RA) delegate election information and maintaining delegate status when informed of changes.
• Prepares various reports related to the NEA-RA delegate election results.
• Updates information and provides support for reporting State Council certified election results in the Representation Report and the State Council database.
• Provides support in notifying locals of State Council vacancies, which initiates the election process.
• State Council attendance required (Friday, Saturday and/or Sunday), if needed and assigned.

Qualifications

• Bachelor's degree & 1 year relevant experience, or Associate degree & 3 years relevant experience or High School diploma/GED & 6 years relevant experience.
• Substantial knowledge of relational databases, aptitude for figures and details and ability to create queries and design reports.
• Knowledge of or ability to learn CTA's organization, its administrative and policy-making bodies, and program delivery structure.
• Ability to function effectively under pressure, work on multiple projects and adapt to changes in priorities.
• Ability to work independently, initiate work and follow through on large complex projects with minimal supervision.
• Ability to communicate clearly, verbally and in writing.
• Computer proficiency in the Microsoft Suite, the ability to learn and use the Association's software programs and minimum keyboarding speed of 55 wpm.
• Ability to work cooperatively with colleagues in a complex interdependent departmental structure.
• Ability to exercise tact and good judgment.
• Ability to travel as needed.
• Ability to work overtime as needed.

* This position is in a bargaining unit represented by CAS. Salaries are established by a collective bargaining agreement. Step placement is also determined by the CTA/CAS Agreement.