What are the responsibilities and job description for the Caseworker Assistant position at California Tribal TANF Partnership?
SUMMARY
The Caseworker Assistant will be responsible for all clerical duties. This includes greeting and directing visitors to appropriate personnel, answering phones and directing calls to the appropriate employee, and distributing mail and messages to the correct personnel. This position will also assist with routine case work.
ESSENTIAL DUTIES & RESPONSIBILITIES
The essential functions include, but are not limited to the following :
- Answer telephone and direct calls.
- Take messages correctly and distribute to appropriate person.
- Collect mail, distribute mail, and mail all correspondence given by staff.
- Type letters, correspondence, etc., for Site Manager and Caseworkers, as needed.
- Send faxes for staff and deliver incoming faxes to the appropriate person.
- Make photocopies.
- File information in appropriate files.
- Distribute information to appropriate person in a timely manner.
- Responsible for general office duties.
- Assist staff when requested.
- Transport participants when necessary.
- Perform janitorial duties to keep the office clean and safe.
- Produce monthly newsletter and calendar.
- Provide assistance with case files. File participant paperwork in the proper place in the TANF software program.
- Accompany and assist Caseworker with home visits.
- Case note participant interactions into TANF software program.
- Processing supportive services (school clothing, school supplies, seasonal clothing).
- Assist with Intakes and Annual Re-certifications.
- Scan participant paperwork into TANF software program.
- Assist Caseworker with TANF software program updates.
- Develop Event Service Proposals and facilitate workshops.
- Set participant appointments and give appointment reminders.
- Performs other duties as assigned.
Requirements
KNOWLEDGE & SKILL REQUIREMENTS
Salary Description
17.23 - 23.59
