What are the responsibilities and job description for the Medical Case Manager position at California University of Pennsylvania?
Position Information
Posting Number
S291P
Posting Text
Job Title
Medical Case Manager (4 Positions)
Type of Employment
Full Time
Bargaining Unit
SEIU
Full-Time/Part-Time
FLSA
Salary Range
Department
College of Health Sciences
Posting Text
Job Summary / Basic Function
The PA Thrive Partnership Medical Case Manager is a professional who coordinates access to healthcare and social services for clients who are infected with HIV/AIDS, and/or co-infected with Hepatitis C. Case management services consist of performing a continuous needs assessment, and developing, implementing, monitoring, and modifying a service care plan for clients. The case manager coordinates access to a variety of community resources at the most affordable cost, while ensuring quality service delivery and advocating for client rights. The case manager is headquartered in the Clarion and Eric offices and may be required to travel extensively as part of the assigned job duties.
Duties:
Duties:
- Provide medical case management services to a caseload of approximately 50 clients, in compliance with the Standards of HIV/AIDS Care and Services established by the Pennsylvania Department of Health, and internal policies provided by the PA Thrive.
- The case manager must comply with PA ACT 148 confidentiality laws.
- The case manager must comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Intake & Screening: Screen potential clients and coordinate a variety of ongoing or periodic services as needed.
Comprehensive Assessment:
- Complete an assessment including demographics; medical/physical status; mental/emotional/behavioral status; environment; finances and support systems. The assessment determines need and level of service.
- Additional assessments include mental health screening, substance abuse screening, strength-based assessment, and risk assessment.
Service Planning and Implementing:
- Develop, with the client, a service care plan (SCP) based on the needs identified, available community and PA Thrive resources, and the financial resources of the client.
Monitoring, Coordination, and Education:
- Ensure a unified approach through monitoring and coordinating activities.
- Contact clients and service providers at established intervals to assess if (i) services are being delivered as planned, and/or (ii) services adequately meet client needs. Advocate for the client to ensure access to needed services.
- Continually educate clients on issues surrounding risk reduction, public benefits, and community resources.
- Evaluate the need for financial assistance and completes patient care grant applications.
- Implement basic adherence skills to improve patient health outcomes.
- Provide Motivational Interviewing techniques through assessments with clients.
Documentation:
- Maintain all documentation and record keeping requirements set by the PA Department of Health and PA Thrive.
Reassessment:
- Reassess the client annually (or as needed) to: (i) determine if his/her condition or situation has changed, (ii) evaluate the effectiveness of the care plan in meeting predetermined goals, and (iii) determine if services continue to be cost effective.
- Revise goals and/or Service Care Plan accordingly. Establish and maintain up-to–date client records including assessment, service plan implementation and evaluation of care. Evaluate services for effectiveness and to ensure quality.
Discharge: Perform all discharge activities as defined in the Case Management standards and coordinates post-discharge ongoing support/direct care services for the client.
Training: Maintain all professional training requirements as set by the PA Department of Health.
Supervision/Chart Reviews:
- Report to the Supervisor of Medical Case Management.
- The supervisor will conduct chart reviews.
Administrative:
- Locate and develop relationships with community resources. Attends Case Management, Clinic, and Staff meetings.
- Perform basic office administrative duties, such as answering phones, directing calls, checking inventory, etc.
- Complete other tasks as assigned by the Program Director or Supervisor of Medical Case Management.
Additional Duties:
- (Bi-lingual Medical Case Manager only) Translate quarterly newsletter for Latino clients as well as other agency information.
- (Bi-lingual Medical Case Manager only) Interpret for Spanish-only speaking clients at medical appointments.
- Transport clients to medical appointments when no other means are available.
- Conduct counseling and testing sessions for HIV or Hepatitis C per request.
- Provide outreach/educational services to targeted populations.
Required Skills, Knowledge & Abilities
- Coordinate and direct multi-disciplinary services.
- Establish and maintain effective working relationships with peers, clients, families and provider agencies.
- Work in partnership with all levels of providers from varied disciplines.
- Communicate effectively, both orally and in writing.
- Plan and organize work.
- Demonstrate a high level of initiative and resourcefulness.
Minimum of Education / TrainingRequired Education Summary
Bachelor’s Degree in Social Work, Psychology, Sociology or other related field.
Preferred Qualifications
- MSW preferred.
- Prior experience delivering physiological, psychological or social services in a community setting is preferred.
- Knowledge of physiological, psychological, and social problems common to the target group is preferred.
- Bilingual (in English and Spanish) also preferred.
Physical Demands
Work Location
Clarion and Erie PA Thrive Offices
Is travel to other PennWest campuses required for this position? If so, how often?
Yes
Work Hours
8:30am to 4:30pm
Posting Date
03/18/2025
Closing Date
04/02/2025
Open Until Filled
No
Diversity Statement
The Office of Diversity, Equity, and Inclusion is committed to and accountable for cultivating an environment that advances diversity, equity, and inclusion (DEI). We strive to create a community that affirms the identities of every individual and affords them dignity and respect, regardless of difference.
ADA Statement
To request reasonable accommodation to participate in the job application or interview process, contact Amy Salsgiver, ADA Coordinator, asalsgiver@pennwest.edu; 814-393-2109. Pennsylvania Western University complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities.
EEO Statement
Pennsylvania Western University of Pennsylvania is committed to providing equal access to all individuals and prohibiting any form of discrimination and harassment on the basis of race, color, religion, national origin, ancestry, sex, age, marital status, familial status, sexual orientation, gender identity and expression, pregnancy, genetic information, disability, status as a veteran, or any other characteristic prohibited under Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, and other pertinent state and federal laws and regulations. Direct inquiries to the Title IX Coordinator, 423 Becht Hall Clarion Campus 16214-1232; email asalsgiver@pennwest.edu or phone 814-393-2109. Inquiries may also be directed to the Director of the Office for Civil Rights, Department of Education, 330 Independence Avenue, SW, Washington, DC 20201.
