What are the responsibilities and job description for the People & Operations Manager position at Californians for Justice?

Job Type

Full-time

Description

Organizational Overview

Californians for Justice (CFJ) is a statewide, youth-driven organization committed to promoting racial and educational justice for marginalized communities, including people of color, immigrants, low-income families, and LGBTQIA2S / TGNC youth. CFJ empowers young people by organizing within schools and communities, providing them with the tools, knowledge, and leadership skills necessary to challenge systemic inequities. Through local and statewide policy advocacy, CFJ champions equitable school funding, better access to education, and the development of Relationship Centered Schools that emphasize youth voice and foster supportive student-adult relationships. As the only grassroots, youth-led organization in California dedicated to enabling students to shape education policy at both local and statewide levels, CFJ operates from four regional offices in Fresno, Long Beach, San Jose, and Oakland, with a team of 35 full-time staff and an annual budget of $4.5 million.

CFJ is widely recognized for its passionate and dedicated staff, who are united by a shared commitment to youth empowerment, racial justice, and building trust-based relationships. The organization's collaborative and mission-driven culture ensures that every team member has a voice and plays a vital role in transforming the communities they serve.

Position Overview

The People & Operations Manager will be a key member of the 4-person operations team at CFJ, responsible for overseeing finance, human resources, and administrative functions for both CFJ and its fiscally sponsored project, Youth Organize! California. This role will focus on human resources administration, including payroll, benefits, hiring, performance reviews, and ensuring legal compliance. Additionally, the People & Operations Manager will play a crucial role in nonprofit operations, overseeing technology systems, legal compliance, and risk management.

This position reports to the People & Operations Director and works closely with the People & Operations Coordinator. It is based in San Jose with a hybrid work environment that includes occasional in-person trainings, team-building events, and other community-building activities.

Organizational Competencies

Managers at CFJ are expected to demonstrate proficiency in the following competencies :

Impactful Collaboration - "Engages peers and teams to root themselves in the work.Recommends projects or programs needed for achieving dept goals and implements processes to ensure high-quality, impactful results for the community. Interprets department level goals and completes or delegates tasks to be done in order to achieve goals."
Problem Solving - Asks and answers : Who can help us? Leverages other teams' expertise to solve long-term foreseeable problems that affect the department or function. Proposes solutions that fall outside of already defined processes and procedures to operate more efficiently.
Sustainability - Possesses high degree of emotional intelligence; coaches peers to develop presences and rootedness. Speaks about and trains community leaders on developing resilient protagonism. Solicits and shares effective feedback regularly with peers and supervisors.
Communication - Begins to lead communication efforts to external parties or partners - may own relationships. Listens to their peers and seeks connection. When identifying problems affecting the team to others, proposes strategies and gets buy-in on solutions. Makes others better through work reviews, thorough documentation, area of expertise guidance, mentoring, or leading a project.
Relationship-Building - Uses accumulated experience to lead projects that require multiple teams to contribute and helps teams overcome obstacles through well-developed working relationships with cross-functional peers. Helps to facilitate relationship-building for more junior members of the team.
Fostering Growth - Provides first-line support for job tasks in which employees need assistance. Mentors and encourages team in areas of potential development. Learns to be an effective hiring manager. Develops strategies to balance their own individual work and driving results through a team of direct reports.

Requirements

Essential Responsibilities

Human Resources Administration (60%)

With support from the People & Operations Coordinator, manage all HR administrative processes for a staff of 45 people, including a fiscally sponsored project for whom we provide HR support.

Manage payroll and all payroll-related systems (i.e. Paylocity)

Manage benefits, including but not limited to health care, FSA, PTO, 401k, EAP, and parental leave. This includes adding and terminating staff, completing regular administrative tasks, and working with a broker on benefit plan options

Manage the hiring of new staff members including recruitment, hiring, offboarding and other staff transitions; work closely to provide support and guidance to hiring managers

Manage salaries, including periodically updating salary ranges, conducting salary comparisons, and working with managers to implement salary changes

Manage performance management at CFJ, including annual performance reviews, individual goal-setting, professional development, and providing coaching to staff and managers to ensure quality and consistency and solve personnel issues

Maintain awareness and knowledge of labor law and assure organizational compliance, including providing guidance to staff and managing organizational risks.

Work with the People & Operations Director and Sr. People & Operations Director to update personnel policies relevant to your areas of responsibility on an annual basis

Continually improve HR practices, including aligning processes with racial justice values

Research, problem-solve, and make recommendations on complex HR administrative questions that inevitably arise

Support the People & Operations Director on other human resource matters as needed

Nonprofit Infrastructure and Technology (35%)

Manage all nonprofit infrastructure and technology systems for CFJ's four regional offices.

Serve as the go-to person for all administrative and technology issues for staff and four regional offices

Manage support of regional offices, including equipment, phones, internet, etc.

Manage office moves (CFJ has four offices, so we often have at least one office move happening at any given time.)

Manage all technology systems and ensure that they meet the needs of staff and the organization

Manage maintenance of all computers & other physical equipment, including wifi network, printers, software, and backup systems

Manage administration of email systems and document systems, including Google Suite systems

Lead technology planning, including assessing current and future technology needs.

Work to continually improve CFJ systems

Manage systems and processes related to risk management and legal compliance, such as insurance

Organization-wide responsibilities (5%)

Participate in CFJ grassroots fundraising campaigns and events.

Participate in occasional organization-wide campaign events.

Participate in cross-department committees and teams.

Other Responsibilities

Support some finance processes and projects as needed, such as the annual budgeting process or providing information to finance staff for payroll reconciliation.

And other duties as needed.

Essential Qualifications

3 years of experience in a range of nonprofit human resource functions, including at least some of the following areas : payroll, benefits, hiring, personnel policies, and salary range updates

At least two years of experience coordinating payroll

Familiarity with key federal and state labor and payroll laws

Technology knowledge and experience working with various platforms and tools including Google Suite, Paylocity, Slack, Zoom, etc.

Intermediate proficiency with Microsoft Excel

Strong interpersonal skills. Ability to work and support people from a variety of racial, ethnic, socioeconomic, educational, sexual, and gender backgrounds

Demonstrated ability to set up processes, systems, and workflows, ensure adherence and follow-up, and continually improve them

Experience in administering complex policies and procedures

Excellent communication skills, both written and verbal

Good judgment to manage sensitive and confidential matters

Exceptional attention to detail and high level of accuracy

Self-starting and proactive

Ability to organize and prioritize a complex work plan with ever-changing details. Excellent time management skills

Strong analytical and research skills; ability to research, learn, and make a recommendation about HR and technology issues

Strong commitment to social justice, racial justice, and youth empowerment

Preferred Qualifications

Coaching skills

Experience tracking and reporting 501(c)(3) lobbying activities

Proficiency with G Suite (formerly Google Apps)

Experience with the nonprofit fiscal sponsorship model

Work Environment

The position will be located in one of CFJ's four regional offices in Fresno, Long Beach, Oakland, or San Jose.

Physical Demands

Able to work on a computer, including sitting at a desk, for extended periods of time with or without reasonable accommodation

Manual dexterity to operate a keyboard

Able to see or read a computer screen and printed material with or without vision aids

Able to speak clearly and in audible tones on the phone and in person and be understood by others

Able to hear and understand speech at normal levels and on the telephone

Able to understand and follow oral and written instructions

Able to occasionally lift objects weighing up to 10 pounds

Compensation

The hourly pay rate for this position is $38.15 per hour ($79,352 annually) which is aligned with all CFJ Manager-level salaries.

Salary Description

38.15 Per Hour

Salary : $5 - $79,352

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