What are the responsibilities and job description for the Customer Experience Champion - May 19 position at CALL DAD?
Customer Service Rep Wanted: No Whiners, Just Winners
Look, customer service isn’t for the faint of heart. If you’re the type who crumbles at the first tough phone call, needs a participation trophy just for showing up, or thinks “I don’t know” is an acceptable answer—keep scrolling.
But if you can handle problems like a pro, stay cool under pressure, and actually enjoy helping people (without sounding like a robot), then we need to talk.
What You’ll Do:
- Answer calls, emails, and messages like a customer service ninja.
- Solve problems without passing the buck—because “not my job” isn’t in your vocabulary.
- Keep customers happy without promising the moon (or giving away the company).
- Work with our team to make sure things get done right the first time.
What You Need:
- A voice that says, “I got this,” even when the customer is really upset.
- The patience of a saint, but the problem-solving skills of MacGyver.
- The ability to think on your feet—because no two days (or customers) are the same.
- Basic computer skills (yes, clicking “forgot password” 10 times doesn’t count).
- A sense of humor—because some days, you just have to laugh it off.
The Reward:
- A steady paycheck (because “exposure” doesn’t pay the bills).
- A solid team that has your back.
- Growth opportunities—if you put in the effort, we notice.
- The satisfaction of knowing you helped turn a bad day into a good one for someone else.
So, if you’re ready to pick up the phone, solve problems like a champ, and prove you can handle whatever comes your way, apply now. If not, well… there’s always that reality show about people living in the wilderness.
Training begins May 19th!
Requirements
- Employment Type: Full-time
- Work Hours: 40 to 50 hours work
- Required Education: NONE
- Required Experience: None(2) years