What are the responsibilities and job description for the Personal Banking Specialist position at Call Federal Credit Union?
Job Description
We are looking for a skilled and enthusiastic Member Service Consultant Teller to join our team. In this role, you will be responsible for delivering exceptional customer experiences, promoting sales growth, and ensuring seamless interactions with members.
Key Responsibilities
- Provide top-notch service to all members, both internally and externally, ensuring a positive brand image and capturing sales opportunities.
- Develop and maintain comprehensive knowledge of Call Federal's products and services to educate members and drive sales.
- Use expertise to address member inquiries, provide information, and execute basic teller transactions.
- Verify critical information for check and deposit processing, and offer additional services such as Visa gift cards and cash advances.
Qualifications and Requirements
- High school diploma or equivalent required; prior cash handling experience essential.
- Strong interpersonal and communication skills, with the ability to work effectively in a team environment.
- Flexibility to work varied shifts, including evenings and weekends, with the capacity to lift up to 25 pounds.
