What are the responsibilities and job description for the Service and Sales Consultant position at Call Federal Credit Union?
We are seeking a highly motivated Service and Sales Consultant to join our team at Call Federal Credit Union. As a key member of our team, you'll be responsible for delivering exceptional service to all external and internal members, while promoting our products and services.
Your primary focus will be on providing outstanding customer experiences, answering questions, and resolving issues in a professional and courteous manner. You'll work closely with members to understand their needs and preferences, identify opportunities to provide value-added services, and promote our products and services.
Your responsibilities will include:
- Providing exceptional customer service to all members
- Answering questions and resolving issues in a professional and courteous manner
- Identifying opportunities to provide value-added services
- Promoting our products and services to members
- Working closely with members to understand their needs and preferences
To succeed in this role, you'll need:
- A high school diploma or equivalent
- Previous customer-facing experience, preferably in a financial institution
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Flexibility to work a variety of shifts, including evenings and weekends
