What are the responsibilities and job description for the Office Staff Member position at Callahan's Appliance Inc?
Benefits:
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k) matching
Job Title: Office Staff Member
Company: Callahan's Appliance
Location: White Settlement, TX
Job Type: Full-Time
Salary: Based on experience (Training starts at $12/hour)
About Us: Callahan's Appliance is a leading provider of appliances and lighting, dedicated to excellent customer service and a commitment to our community. We are seeking a competent, computer-savvy, and multitasking office staff member to join our Fort Worth location.
Responsibilities:
- Overseeing daily operations of the office
- Managing correspondence, emails, texts, and phone calls
- Handling customer inquiries and complaints
- Building and maintaining relationships with clients and vendors
- Answering phones and deescalating problem customers
- Helping to maintain inventory
- Receiving and sending shipments of appliances and parts
- Selling appliances, parts, and lighting (training provided)
- Scheduling appointments and managing customer interactions
- Keeping detailed notes on all customer interactions
- Additional tasks as needed
Requirements:
- Proficient with computers and office software
- Strong multitasking and critical thinking skills
- Excellent follow-through and attention to detail
- Outstanding customer service skills
- Ability to handle and deescalate difficult situations with customers
Benefits:
- Paid Time Off (PTO) after one year
- 401K
Application: If you are a proactive individual with a knack for problem-solving and a dedication to customer satisfaction, we would love to hear from you! Apply now to join our team at Callahan's Appliance and start your journey with us.
Salary : $12
