What are the responsibilities and job description for the Callaway Retail Customer Service Agent position at Callaway Resort and Gardens?
Job Title: Customer Service Agent
">">Callaway Resort & Gardens is a premier recreation destination that offers an array of outdoor recreation activities and educational shows to visitors. Our retail stores provide guests with access to a variety of products and services.
">Responsibilities:
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- Deliver exceptional customer service to all guests, ensuring their needs are met and exceeded. ">
- Greet customers as they enter the retail stores and offer assistance as needed, providing a welcoming experience. ">
- Answer questions about products and services, offering accurate information to support informed purchasing decisions. ">
- Process sales transactions and operate cash registers efficiently and accurately. ">
- Maintain a clean and organized store environment, adhering to company standards. ">
- Assist with restocking merchandise and completing inventory checks, ensuring stock levels are accurate. ">
- Participate in ongoing training and development programs, enhancing customer service skills and product knowledge. ">
Requirements:
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- Possess strong customer service skills, with a genuine passion for helping others. ">
- Ability to work in a fast-paced environment, managing multiple priorities with ease. ">
- Exhibit excellent communication skills, both verbal and written, to effectively interact with guests and colleagues. ">
- Cash handling experience is preferred, but not required. ">
- Willingsness to work flexible hours, including weekends and holidays, to meet business demands. ">
- Able to stand for extended periods and lift up to 25 pounds, meeting physical requirements of the role. ">
If you are a motivated individual with a passion for delivering exceptional customer service, we invite you to apply for this exciting opportunity to join our team at Callaway Resort & Gardens.
