What are the responsibilities and job description for the TECHNOLOGY PROJECT MANAGER position at Callen-Lorde Community Health Center?
TECHNOLOGY PROJECT MANAGER
Job Details
Job Location
Callen-Lorde Community Health Center - Manhattan - New York, NY
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
85,000.00 - $100,000.00 Salary / year
Job Shift
Job Category
Information Technology
Description
About Us :
Callen-Lorde is the global leader in LGBTQ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy, and education to drive positive change around the world because we believe healthcare is a human right.
Our Mission :
Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ health issues.
About the Role :
The Technology Project Manager (TPM) will play a vital role in advancing Callen-Lorde’s technology initiatives. You will lead multidisciplinary project teams as part of a portfolio of technology projects, with a strong focus on electronic health record (EHR) related initiatives. Working closely with the Technology team and stakeholders, you will oversee planning, evaluation, and implementation of projects while ensuring alignment with the organization’s mission and strategic goals.
Key Responsibilities :
As a Technology Project Manager, your responsibilities will include :
Project Planning & Execution : Define project scope in collaboration with leadership; create detailed work plans, schedules, and budgets; revise plans as necessary to meet changing needs and requirements.
Stakeholder Collaboration : Work with project sponsors and various stakeholders to scope, design, prioritize, and manage projects, including defining KPIs, resource needs, budgets, and timelines.
Team Leadership : Lead cross-functional teams to ensure successful project execution and foster continuous improvement.
Implementation & Training : Facilitate user training, go-live support, and post-implementation optimization; develop and deliver training materials and support adoption of new workflows.
Reporting & Documentation : Maintain comprehensive project documentation, prepare and communicate status reports to leadership, and ensure timely updates to stakeholders.
Risk Management : Identify and analyze project risks, develop mitigation strategies, and communicate options to management and stakeholders.
Budget Oversight : Monitor and facilitate approval of all budgeted project expenditures.
Vendor Collaboration : Establish and maintain relationships with third parties / vendors to ensure deliverables are met.
Compliance : Maintain full compliance with Callen-Lorde policies and regulatory requirements by completing all mandatory trainings and ensuring project activities meet organizational standards.
DEI Commitment : Work to strengthen Callen-Lorde’s Diversity, Equity, and Inclusion efforts by creating an anti-racist and anti-oppressive culture within the organization.
Other Duties : Perform all other duties as assigned to maintain efficient and quality patient-centered care.
Work Schedule :
This is a full-time position with occasional flexibility required for project needs.
Benefits :
Salary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low-cost medical plan option for you, your spouse / domestic partner, and / or your family, dental insurance, vision insurance, no-cost life insurance, short- and long-term disability insurance, a Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan.
If you are passionate about leveraging technology to enhance healthcare and thrive in a collaborative, mission-driven environment, we encourage you to apply. Join us in transforming lives through sensitive, quality healthcare in a supportive, inclusive, and innovative environment.
Qualifications
Bachelors in Management or healthcare related field.
A minimum of 5 years of project management. Experience in Healthcare and IT project management a plus.
Experience with electronic health records such as EPIC
Project Management certification (PMP) strongly preferred.
Ability to work collaboratively with peers across multiple departments.
Ability to manage ambiguous situations and adapt to constantly changing priorities in managing a wide range of projects.
A bility to work effectively as part of a team and with a high degree of independence, flexibility, initiative, and commitment
Strong computer skills, including familiarity with database systems and MS Project, MS Suite, as well as knowledge and experience working with electronic medical records systems preferred.
Strong analytical aptitude with the ability to translate findings into action.
Desired Characteristics
Ability to work effectively with multifaceted identities of our diverse populations, including lesbian, gay, bisexual, and transgender communities.
Ability to handle multiple simultaneous tasks.
Ability to communicate effectively across all positions and levels of the organization
- Highly organized, self-driven, and timely
- Strong project management skills
Ability to multi-task, organize, prioritize, and manage a heavy workload.
Ability to work independently and within a team-based structure.
Excellent organization skills
Ability to remain calm, focused, and helpful under stress.
Commitment to diversity, equity and inclusion initiatives
Commitment to the mission of Callen-Lorde
Salary : $85,000 - $100,000
