What are the responsibilities and job description for the Dispatcher position at Calloway & Sons LLC?
Job Description
Job Description
At Calloway and Sons HVAC, we are committed to delivering exceptional service to our customers across New Orleans, LA. We're currently seeking a dedicated full-time Dispatcher to play a key role in our daily operations, managing and coordinating service calls to ensure timely, efficient responses to our clients' needs. If you are organized, skilled in communication, and experienced with dispatching software, we invite you to apply. You will enjoy competitive pay of $15 - $23 per hour (depending on experience) and the following top-notch benefits :
- Bonus structure
- Health insurance
- Flexible schedule
- Company parties
- Company vehicle
- Growth opportunities and a mentorship program
ABOUT THE COMPANY
At Calloway and Sons HVAC, a well-established heating and cooling company serving the Greater New Orleans Area since 2006, we pride ourselves on our dedication to exceptional customer service and satisfaction. With a strong focus on professionalism and care, our family-owned company helps clients beat the heat and stay comfortable in their homes and businesses. Our team is made of the best of the best, and we value everything our individual employees bring to the table. If you want to complete rewarding work, help others, and have your talents truly appreciated, join us!
A DAY IN THE LIFE OF A DISPATCHER
In this dispatch role, you will start each day by reviewing and organizing the schedule, assigning service calls, and dispatching technicians through our CRM system. As a Dispatcher, you will be responsible for maintaining open lines of communication with both technicians and homeowners, providing updates, tracking job progress, and resolving scheduling challenges as they arise. This position is central to maintaining our high standards of customer service and operational efficiency.
QUALIFICATIONS FOR A DISPATCHER
Preferred Qualifications :
WORK SCHEDULE
The typical schedule for this full-time dispatch role is Monday through Friday, from 8 AM to 5 PM.
ARE YOU READY TO JOIN OUR TEAM?
If you're ready to advance your dispatch career with a respected HVAC company, we encourage you to apply today. Our brief, mobile-friendly initial application process takes only a few minutes to complete, and we will be in touch shortly to discuss the next steps if you qualify.
Must have the ability to pass a background check and drug screening test.
Salary : $15 - $23
