Part time Intake Supervisor

Description

About Us: 

Founded in 1970, CALM is a community-based mental health agency serving Santa Barbara County with a mission to prevent childhood trauma, heal children and families, and build resilient communities.  

Our team of CALM staff and dedicated volunteers share a vision of supporting every family in our community so that every child thrives. 

CALM’s guiding principles are: 

Clinical Excellence | All-in Approach | Leading the Way | Meaningful Relationships 

Why CALM?

 It’s an amazing time to join us as CALM was just awarded a substantial $694,000 grant from the Department of Health Care Services to implement and scale Child Parent Psychotherapy (CPP) across Santa Barbara County! This exciting opportunity affords CALM the resources to establish an 18-month learning collaborative for up to 18 therapists with dedicated time for training, consultation, and implementation of CPP and the ability to hire and train a new Clinical Supervisor in this modality and CALM’s other evidence-based practices.

What is Child Parent Psychotherapy? 

CPP is an intervention model for children aged 0-5 who have experienced at least one traumatic event (e.g. maltreatment, the sudden or traumatic death of someone close, a serious accident, sexual abuse, exposure to domestic violence) and/or are experiencing mental health, attachment, and/or behavioral problems, including posttraumatic stress disorder (PTSD). You can learn more here.

Summary:  

CALM is looking for a driven and dedicated Intake Supervisor to join its Clinical Team, part-time, 20 hours a week.  This role plays a key leadership role in ensuring the seamless delivery of services by overseeing all aspects of the preadmission process at CALM. This position supervises therapists, manages incoming service requests, monitors the waitlist, and ensures timely and accurate client screening. The Intake Supervisor is responsible for maintaining high standards of care, compliance with agency policies, and adherence to legal and ethical guidelines. Additionally, this role involves collaboration with program leadership to match clients with appropriate services, identifying community resources for referrals when needed, and contributing to continuous quality improvement within the intake team. Key responsibilities include staff supervision, operational oversight, quality assurance, and fostering positive client experiences during the initial stages of engagement with the agency.  This role can be combined with Therapist role for an opportunity for full time work. (i.e. 20 hours a week intake supervisor responsibilities 20 hours a week in direct client facing services)

How will you make an impact:

• Oversee all aspects of the preadmission process, ensuring efficiency, high quality, and successful service delivery. 
• Provide administrative and/or clinical supervision to Intake Therapists. 
• Recruit, hire, onboard, and train therapists responsible for completing preadmissions. 
• Support Intake Therapists in providing a welcoming and compassionate experience for potential clients. 
• Ensure all potential clients are assessed appropriately and directed to the best resources, either within CALM or through referrals to external partners. 
• Monitor the call-back list and ensure timely responses to potential clients. 
• Conduct data audits to verify the accuracy and completeness of preadmission documentation. 
• Maintain up-to-date intake resources, including workflows, protocols, and the Intake Manual. 
• Assist with client walk-ins or crisis calls as needed to ensure immediate support. 
• Facilitate weekly meetings with Program Managers and the Intake team to discuss case assignments and coordinate admissions. 
• Collaborate with CALM’s clinical leadership team to align intake practices with service delivery needs. 
• Partner with community organizations to promote CALM’s services and manage referrals. 
• Regularly review and refine intake protocols to enhance efficiency and quality of service delivery. 
• Identify and implement changes to improve the preadmission process based on data trends and feedback. 
• Ensure compliance with all CALM policies, procedures, and legal requirements. 
• Contribute to regular supervision and performance evaluations for intake staff. 
• Other duties, tasks, and responsibilities as assigned.

Benefits:

Culture & Wellness Events 

Schedule flexibility 

100% Employer sponsored Life Insurance ($50,000 flat)) 

100% Employer sponsored Medical/Dental/Vision Insurance for Employees 

60% Employer sponsored Medical/Dental/Vision Insurance for Dependents 

403(b) Retirement Plan with a 4% Match, increasing to 6% after 7 years 

Student Loan Repayment Opportunities of up to $50,000 per year 

AD&D, Long-Term Disability and Voluntary Benefits 

Medical and Dependent Care FSA 

Employee Assistance Plan that provides access to mental health, legal, and financial resources 

Monthly Data Stipend of $35 

Benefits opt-out stipend of $5,400/year 

10 days of PTO for 1st year of service, increasing each year and 80 hours of sick leave 

13 Paid Holidays 

Training & Development: 

We provide clinical supervision for doctoral students, ASW, AMFT, APCC 

Access to Therapist Aide 

Weekly sponsored Clinical Supervision & Support 

We support staff who have a private practice and offer our space at CALM at no charge 

Clinical Training & Advancement Opportunities, including certifications in evidence-based modalities:

Attachment, Regulation and Competency (ARC) 

Cognitive Behavioral Therapy (CBT) 

Eye Movement Desensitization and Reprocessing (EMDR) 

Healthy Families America (HFA) 

Interpersonal Psychotherapy (IPT) 

Infant and Early Childhood Mental Health Consultation (IECMHC) 

Nurturing Parenting Program (NPP) 

Parent-Child Interaction Therapy (PCIT) 

Parent-Child Care (PC-CARE) 

Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) 

Child-Parent Psychotherapy (CPP)

Compensation:

CALM is committed to being an “employer of choice” and strives to recruit and retain qualified, high performing employees committed to our mission. Competitive compensation that rewards excellent performance is integral to this goal. CALM’s compensation program is designed to be externally competitive, internally equitable, and financially sustainable. CALM regards compensation holistically and considers wages, benefits, a supportive and positive work environment, staff wellness, on-going professional development, and work-life balance all critical aspects of our total rewards program. 

CALM offers a $1-3/hour bilingual stipend to employees that use a second language. 

The salary range for this role is $81,120-$108,160

The salary range provided denotes the minimum and maximum rates applicable to the position. Factors influencing the placement of newly hired employees within this range include their specific skills, qualifications, relevant experience, and comparison with existing employees in similar roles. Typically, newly hired employees are positioned below the midpoint of the salary range

Requirements

Education and/or Experience:  

• Licensed with the Board of Behavioral Sciences as a Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), or Licensed Professional Clinical Counselor (LPCC) -OR- eligible to be registered with the CA Board of Psychology as a Registered Psychologist.
• At least three years of experience providing mental health services to children and families.
• Demonstrated knowledge and expertise in child development, trauma, and the mental health needs of children, families, and individuals impacted by trauma.
• Experience working in community mental health and/or working with child welfare preferred. 

Qualifications: 

• Strong commitment to CALM’s mission, vision, and strategic plan 
• Strong commitment to diversity, equity, and inclusion  
• Must have respect for confidentiality; ability to work with discretion and integrity  
• Strong computer skills, including Microsoft office and web-based systems. Proficient in use of Zoom. Able to adapt to using various types of software
• Bilingual in English and Spanish preferred 
• Ability to work independently and collaboratively as part of a multi-disciplinary team is essential  
• Excellent clinical, interpersonal, analytical, organizational, and time management skills  
• Must have reliable transportation to carry out functions of the position
• Must have criminal record clearance from the DOJ 

Physical Demands: 

• Prolonged periods sitting, listening, and observing or working on a computer 
• Stand, walk; sit; reach with hands and arms; balance, stoop, kneel, crouch or crawl  
• Frequent travel to all CALM locations countywide 
• Lift and /or move up to 20 pounds at times 

To qualify: Applicants must submit a resume and cover letter.

We participate in E-Verify.

Salary : $81,120 - $108,160