Health-Related Social Needs (HRSN) Screener

About Us

At Calming Nature Doula Service & Center (CNDSC), we are passionate about addressing systemic inequities in health and wellness, with a strong focus on culturally responsive care and community engagement. In partnership with the Western New York Integrated Care Collaborative (WNYICC), we are proud to contribute to the Social Care Network (SCN), which empowers individuals to overcome social barriers to health and well-being. Our work centers on dignity, access, and community care. We invite compassionate, community-minded professionals to join us in creating a more just and supportive system of care.

Position Overview

We seek a committed and culturally responsive Health-Related Social Needs (HRSN) Screener to conduct screenings with Medicaid Members in Erie and Niagara Counties. This part-time position plays a vital role in identifying and addressing social determinants of health, including housing, food security, transportation, employment, education, and interpersonal safety. Through virtual and in-person engagement, the Screener will assess Members’ needs, connect them to resources, and help eliminate barriers to care and stability.

Who We're Looking For

We’re looking for a detail-oriented, compassionate, outgoing individual who thrives in independent and team environments. You should be comfortable engaging with diverse populations, demonstrating empathy, professionalism, and cultural competence. This role may be a great fit if you’re passionate about community wellness, social justice, and ensuring equitable access to care.

What You’ll Do

Screening & Engagement

• Conduct 1:1 screenings (in-person, phone, or virtual) using the Accountable Health Communities (AHC) HRSN Screening Tool
  
  
• Ensure timely screenings for all eligible Medicaid Members, including re-screenings following major life events
  
  
• Engage participants respectfully and confidentially, honoring cultural backgrounds and lived experiences

Documentation & Referral

• Accurately enter screening data into the SCN IT platform or other approved systems
  
  
• Identify Member needs and make referrals to appropriate services within the Social Care Network
  
  
• Monitor and track follow-ups and re-screenings

Collaboration & Support

• Collaborate with Navigators, case managers, and community partners to ensure seamless support for Members
  
  
• Provide Members with information on available community resources and assist with access
  
  
• Participate in training, team meetings, and quality assurance efforts

What We’re Looking For

Educational Requirements & Experience

• High school diploma or GED required
  
  
• Associate’s or Bachelor’s degree in Social Work, Public Health, Human Services, or a related field preferred
  
  
• At least 1 year of experience in healthcare, social services, case management, or community outreach
  
  
• Familiarity with Medicaid and social determinants of health is a plus
  
  

Key Competencies

• Excellent interpersonal, listening, and communication skills
  
  
• Strong organizational skills with keen attention to detail
  
  
• Ability to work independently and collaboratively
  
  
• Cultural humility and ability to engage with diverse populations
  
  
• Proficiency with electronic data entry systems
  
  
• Bilingual (English/Spanish or other languages) candidates are strongly encouraged to apply

Work Environment & Additional Information

This hybrid role includes remote work and in-person travel across Erie and Niagara Counties. Screenings may occur in client homes, community centers, hospitals, clinics, or virtually. Reliable transportation is required. Flexible scheduling is available based on client needs and team coordination. Two part-time positions are available. Training will be provided for this position. 

Why Join Us?

• Make a Difference: Help connect Medicaid Members to essential services that improve their quality of life
  
  
• Professional Growth: Access opportunities for training, development, and cross-program collaboration
  
  
• Inclusive Culture: Join a diverse, mission-driven team dedicated to creating health equity and building resilient communities

Equal Employment Opportunity

Calming Nature Doula Service & Center is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We encourage all qualified applicants from all backgrounds to apply, including individuals from historically underrepresented communities.

Ready to support your community and promote health equity? Apply now to join our team as a Health-Related Social Needs (HRSN) Screener!

Salary : $20