Demo

Employee Benefits Associate Account Manager

CalNonprofits Insurance Services
Los Angeles, CA Remote Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 4/7/2025

Associate Account Manager is responsible for maintaining small accounts in every aspect related to servicing and renewing the assigned book of business.

Benefits

Hourly Base Salary Commission Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Vision Insurance

Dental Insurance

Health Insurance

Life Insurance

Disability Insurance

Evenings Off

Retirement Plan

Career Growth Opportunities

401K

Responsibilities

  • Provides prompt, courteous, knowledgeable service to customers
  • Perform all actions relating to customers and companies in a manner that will avoid issues involving potential errors and omissions.
  • Guides clients through the renewal process and submits timely requests to carriers.
  • Develop complete client information and applications for renewal business under direction of the Producer, Customer Service Manager and / or Account Executive.
  • Prepare and deliver quotes, proposals, endorsements, and other policy related documents to clients in a timely manner.
  • Maintain electronic files with proper records according to company procedures. Document customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Process client applications, documents, and paperwork.
  • Identify rounding opportunities
  • The individual holding this position must be able to handle multiple tasks and prioritize effectively.
  • The ability to complete tasks with accuracy, efficiency and speed is important.
  • Occasional travel throughout California may be required.

Requirement

  • 2 years of employee benefit insurance experience
  • Associates Degree in Business Administration or equivalent experience
  • Proficiency in Microsoft Office365 applications (Outlook, Teams, Excel, Word, etc.)
  • Superior customer service skills
  • Excellent verbal and written communication
  • Bilingual skills are a plus
  • Experience with working with or volunteering for nonprofits is a plus
  • Possession of a valid California Life / Health and Life Only licenses
  • Possession of a valid CA Drivers License by date of hire, satisfactory driving record and appropriate insurance
  • Located in California
  • In order to be considered for the open position , please complete the assessment via the provided link below
  • https : / / platform.totalcsr.com / apply / a02Ro000009A41xIAC

    Salary : $26 - $35

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