What are the responsibilities and job description for the Coding Manager position at Calpion/Plutus Health?
About Plutus Health Inc.:
Plutus Health Inc. is a leading provider of Revenue Cycle Management (RCM) services, proudly SOC2 certified and recognized among the Inc. 5000 fastest-growing private companies. We specialize in end-to-end revenue cycle optimization for hospitals, physician groups, and healthcare organizations across multiple specialties. Our commitment to innovation and operational excellence has earned us recognition as a 2024 EY Entrepreneur Of The Year finalist and one of the Top 100 fastest-growing companies in Dallas.
Job Summary:
We are seeking a dynamic and experienced Coding Manager to lead our medical coding operations. This role involves overseeing a team of coding professionals, ensuring compliance with regulatory standards, and maintaining high levels of accuracy and productivity. The ideal candidate will bring strong leadership, process management, and communication skills to drive performance and client satisfaction.
Key Responsibilities:
- Oversee day-to-day coding operations, planning deliverables based on team availability and client needs
- Drive productivity and quality benchmarks across all client accounts
- Monitor SLAs and ensure consistent delivery of high-quality results
- Identify operational issues proactively and develop strategies for resolution
- Handle client escalations, participate in client calls and status meetings, and ensure timely internal communication
- Lead process improvements to enhance team performance and efficiency
- Manage team attendance, attrition, and resource utilization to ensure seamless process execution
- Maintain compliance with HIPAA, ISO standards, and internal company policies
Mandatory Skills & Requirements:
- Proven experience managing medical coding teams, including client coordination and performance delivery
- Strong understanding of capacity planning, forecasting, and resource utilization
- Ability to prepare and deliver client/internal reports as per agreed timelines
- Skilled in defining and reviewing KPIs, mentoring team leads, and mapping career growth for team members
- Experience in initiating and driving process improvements
- Strong interpersonal and leadership skills with the ability to foster a collaborative and healthy work environment
- Familiarity with HIPAA regulations and healthcare compliance standards
