Service Administrator - Parts Specialist I

Why you'll love working for Caltrol:

Caltrol is recognized as a leading provider of automation including process control solutions, valves, instrumentation, and reliability. Caltrol takes great pride in the quality of our employees, products, and services we represent. 

Caltrol is an employee-owned company headquartered in Las Vegas with offices across 4 states (CA, AZ, HI) and one outside the U.S. As an owner, you will be part of an essential and meaningful organization. You’ll find the resources and opportunities to make significant contributions with prospects for career growth and satisfaction. You will work in a team driven culture with talented managers and inspiring coworkers to support you.

What you'll be doing:

• Provide quotes to customers that match their parts and delivery requirements.
• Customer follow-up.
• Gather required information from customers to help identify parts needed.
• Enter customers' orders, stock orders, purchase orders, change orders, and invoicing credits accurately into Caltrol’s business systems.
• Track orders to ensure customer’s expectations are being met, expediting orders when needed.
• Work with internal software systems to obtain parts data.
• Enter orders into external vendor business systems.
• Communicate with customers via phone and email.
• Parts detailing.
• Perform other duties as required. 

What we’re looking for:

• High school diploma or GED equivalent. 
• 3-5 years' experience as an inside salesperson or procurement person.
• Valid Driver's License and clean driving record. 
• Excellent computer skills and proficiency with MS Office (Outlook, Word, Excel).
• Strong customer service skills.
• Strong organizational and time management skills. 
• Some technical background.
• Team attitude and willingness to assist.
• Works with a high level of accuracy. 
• Must be flexible and willing to take on additional tasks as job requirements may change.

Hiring Range:

The hiring range for this position is $25.00 - $28.00 This is the pay scale range Caltrol reasonably expects to pay for this position at the time of this posting. The base pay actually offered will take into account internal equity and may vary based on geographic region, skills, qualifications, and experience of the candidate along with the requirements of the position. 

What we offer:

• A work culture that's not just inclusive, but downright celebratory of diversity
• Employee Stock Ownership (ESOP) opportunities Quarterly Profit Sharing
• Generous Paid time-off  
• Paid holidays 
• Medical, Dental, Vision – all effective 1st day of the month after date of hire
• HSA (with employer contribution) and FSA
• Comprehensive supplementary benefits
• Wellness Benefits & Initiatives (we reimburse up to $500 annually
• 401(k) with employer match - because your future is just as important as your present
• Employee Assistance Programs
• Company paid life insurance and buy up options
• Company paid Short-Term Disability insurance
• Pet Insurance
• Student loan repayment match
• Tuition reimbursement
• Professional development opportunities because we believe in investing in greatness

Work Schedule:

Typical work week is Monday - Friday. Willingness to work overtime when needed to assist customers and meet their expectations. 

Physical Demands: 

Physical demands are consistent with a standard office environment. Periods of prolonged sitting and working on a computer. A standing desk may be provided if accommodations are requested.

Travel:

Negligible. On rare occasions, will travel for company trainings.

Other Duties: 

This job description/listing is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Caltrol is deeply committed to creating a diverse and inclusive work environment where everyone is respected, treated fairly, and given equal opportunities to perform to their fullest potential. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law. We believe that diversity and inclusion among our employees are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Reasonable accommodation is available for candidates with disabilities, ensuring they can effectively perform essential job functions.    

Salary : $500