What are the responsibilities and job description for the PATIENT ACCESS REP I position at Calvert Health System?
Job Summary :
Protects patient and hospital interests through excellent customer service for each patient, family member, visitor and staff during admission, registration and discharge processes.
- Education :
- Registration / Certification / Licensure :
- Experience :
- Other Requirements :
- Basic computer skills to include Windows, Microsoft Office, and internal computer systems.
- Basic knowledge of insurance plans, coverage types and medical terminology.
- Able to multi-task with numerous interruptions.
- Communicates effectively with all levels of staff and departments.
- Able to provide excellent customer service and communication skills that demonstrate the ability to adjust based on urgency of need.
Position requires a high school diploma or GED.
Not listed
6 months of experience in a customer service position, preferably in healthcare.
Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA-057 and / or any other department requirements.
