Billing Specialist

Calvert Mechanical Solutions is a single source (HVAC, Plumbing, Electrical, ATC) contractor for commercial construction, maintenance, service, and repair. We service all brands of equipment and provide 24-hour emergency services. WHEREVER WE’RE NEEDED … WHATEVER IT TAKES.

We are currently seeking a Billing Specialist to join our Service Department Team at Calvert Mechanical Solutions. In this position, the responsible person will process service invoices to the customers. This person will review service call notes and details, enter necessary data into our computer database and process an invoice to the customer. This includes prioritizing, coordinating, and accuracy.

This position requires excellent organizational skills, oral and written communication skills, professional telephone etiquette and professional demeanor. The right candidate will possess the ability to juggle multiple tasks and deal effectively with clients of all personalities, as well as project good judgement and be able to perform all duties satisfactorily, while prioritizing activities.

QUALIFICATIONS

· Requires a high school diploma or GED equivalent.

· Previous customer service/billing experience preferred, but not required

· Must have basic computer skills

· Detailed Oriented

· Excellent customer service

· Performs well under pressure

· Passionate for customer service

· Flexible

· Team Player

· Ability to listen and comprehend

· Well-spoken and easily understandable

· Basic Computer Skills-Proficient w/Microsoft Outlook, Excel and Word

RESPONSIBILITIES

· Manually process tickets into invoices

· Review for accuracy

· Investigate and resolve any discrepancies with invoices

· Follow up on open billing.

· Maintain and research call list.

· Answer incoming calls as needed.

· Maintain customer database with current information.

· Learn how to prioritize the most urgent customer calls.

· Coordinate with Sales Team, as needed.

· Participate in companywide meetings as needed.

· Other special projects as may be assigned from time to time.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Microsoft Office: 1 year (Required)

Ability to Commute:

• Towson, MD 21286 (Required)

Work Location: In person

Salary : $18