What are the responsibilities and job description for the MEDICAL ASSISTANT position at Calvert Memorial Hospital?
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JOB DESCRIPTION DETAILS
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Job Summary:
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Responsible for performing clinical duties assisting clinicians with the examination and treatment of patients under provider supervision in the ambulatory service clinical setting.
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Duties include: pre-visit chart preparation; assisting providers with procedures/treatments; equipment operation; assisting patients; performing venipuncture (as needed), specimen collection and submission to appropriate laboratory; cleaning and sterilization of instrumentation; maintenance, order and inventory supplies; records and documents in medical record.
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Assists with efficient patient flow; performs administrative clinical support activities; participates in quality assurance programs.
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Education:
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High School diploma or GED; some college preferred
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Registration/Certification/Licensure:
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Active Basic Life Support certification required or obtained within 30 days of hire.
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Completion of an accredited Medical Assistant training program and CMA certification with the credentials of RMA, NCMA, NRCMA, CCMA or CMAA preferred; EMT acceptable; GNA or CNA considered.
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Experience:
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Position requires 1 - 2 years of medical office, with direct patient contact experience, and use of electronic medical records (EMR) preferred. New grads accepted.
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Phlebotomy and point of care testing experience is a plus.
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Basic computer and typing skills; familiarity with medical terminology, required.
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Other Requirements:
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Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA-057 and/or any other department requirements.
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Excellent customer service skills. Must demonstrate compassion, friendliness, courtesy and tactfulness with all patient and caregiver interactions.
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Strong oral and written communication skills.
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Ability to work collaboratively with a team of providers, office staff, and administrators while serving patients and caregivers, and with the ability to effectively engage with extended care teams (such as specialists, insurers, and pharmacies); must be organized with the ability to multi-task in a fast-paced setting.
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Must be efficient and conscientious in preparing for and delivering medical care.
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Requires an awareness of patient confidentiality and ability to follow directions well, be engaged and work with minimal guidance.
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Knowledge of insurance billing procedures and familiarization of medical terminology.
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