What are the responsibilities and job description for the IT Support Technician position at Camarda Wealth Advisory Group?
Now Hiring: Part-Time IT Support Technician or Intern (On-Site – Fleming Island, FL)We’re looking for a reliable and motivated Part-Time IT Support Technician to join our team on-site in Fleming Island, Florida. This role is ideal for someone with a solid foundation in basic computer troubleshooting and an interest in growing within the IT field.Requirements:
- Minimum 1 year of experience in basic computer troubleshooting in a Windows environment
- Strong communication and problem-solving skills
- Ability to work independently and efficiently in a fast-paced setting
Preferred (Not Required):
- Familiarity with Microsoft 365 administration
- Exposure to Salesforce platform
What We Offer:
- Part-time position with potential for full-time, permanent placement
- Opportunity to gain hands-on experience and grow your skills in IT
- A supportive team environment focused on development and learning
If you're interested and meet the requirements, please send your resume and a brief introduction to adrian.carmenate@camarda.com
Responsibilities
- Provide technical support to end-users, troubleshooting software and hardware issues efficiently.
- Manage computer systems, ensuring optimal performance and security.
- Assist with desktop support, including installation and configuration of software applications.
- Collaborate with team members to resolve networking issues, including VPN and TCP configurations.
- Maintain documentation of support activities and communicate effectively with users to ensure satisfaction.
- Stay updated on IT trends and technologies to enhance service delivery.
Job Type: Part-time
Pay: $16.00 - $19.00 per hour
Schedule:
- Monday to Friday
Application Question(s):
- Are you comfortable working independently in a fast-paced environment?
- Do you have experience with any help desk or ticketing systems (e.g., Zendesk, Freshdesk, Jira, etc.)?
- Do you have experience supporting or troubleshooting any of the following?
[ ] Windows operating systems (10/11)
[ ] macOS
[ ] Networking (routers, modems, firewalls)
[ ] Printers and peripheral devices
[ ] Hardware installation and upgrades
[ ] Software installation and configuration
[ ] Remote desktop tools (e.g., AnyDesk, TeamViewer, RDP)
[ ] Virus/malware removal
[ ] Command line tools (PowerShell, CMD, etc.)
- Have you had any exposure to the Salesforce platform or CRM Platforms?
Experience:
- computer troubleshooting: 1 year (Required)
- Microsoft 365 admin: 1 year (Preferred)
Ability to Commute:
- Fleming Island, FL 32003 (Required)
Work Location: In person
Salary : $16 - $19