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Outreach Coordinator

Camas Health Recovery Center
Spokane, WA Full Time
POSTED ON 3/18/2025
AVAILABLE BEFORE 5/17/2025

Outreach Coordinator:

Camas Health Recovery Center

Base Pay Rate: $33/hour

Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.

Summary of Functions

The Outreach Coordinator will play a critical role in helping build systems and relationships to address community issues related to substance misuse. This person will aim to strengthen relationships with existing and new clients, patients, healthcare providers, elected officials, and other community representatives.

In addition to supporting a variety of outreach initiatives to build systems of care for patients to access treatment throughout the clinic's service area, they will work as part of a multidisciplinary team to increase awareness around substance use disorder, with an emphasis on opioid use, create an education campaign, and connect potential patients to the clinic's Opioid Treatment Program. This position will report directly to the Clinic Administrator.

Essential Duties and Responsibilities:

The Outreach Coordinator is responsible for preserving the integrity of the Camas Health Recovery Center properties by performing the following duties:

  • Develop and maintain a strategic plan to initiate and grow relationships with primary referral targets defined by leadership.
  • Assists with marketing and partnership opportunities and identifies steps to increase patient retention in treatment.
  • Build & maintain professional relationships with local service organizations, hospitals, police, etc.
  • Provide support to coalitions and task forces in building and strengthening a community-based network.
  • Serves as community outreach liaison attending community events to educate and build relationships within critical networks such as local government bodies, city/county administrators, addiction support resources, etc.
  • Develop compelling thought leadership content (white papers, formal presentations, and creative routes) in formulating successful community outreach events.
  • Understand partners patient referral process for SUD needs and effectively communicate.
  • Develop strategies for outreach at homeless camps, shelters, emergency departments, detox centers, and other locations, with priority given to pregnant and parenting women, IV drug users, homeless individuals and those involved with the criminal justice system.
  • Learn and support new areas as needed to drive awareness, from website and social media updates to patient engagement analytics.
  • Maintain regular communication with the MSO and attend meetings as requested.
  • Knowledge and compliance with HIPAA policies and procedures.
  • Participate in Federal and State substance abuse training and continuing education as needed to perform in the position safely and effectively.
  • Interacts with all staff in a positive and motivational fashion supporting the company's mission and Best Practice Patient Experience.
  • Ensures implementation of all clinic policies and procedures; recommend policy and procedure updates and changes, as necessary.
  • Ensures that the clinic protects the rights and confidentiality of all patients to provide each patient with the required medical and clinical care.

Education/Experience

  • Bachelor's degree in mental health, community health, or another related field is required.
  • CASAS certification is preferred.
  • 2-3 Years successful experience planning and executing strategic initiatives in a healthcare/clinic environment required.
  • Opioid Treatment Program experience will be given hiring preference.

Other Requirements

  • Obtain and maintain a Level 3 Kalispel Tribe of Indians Work Permit.
  • Valid driver's license, proof of insurance and clean Motor Vehicle Record.
  • Nights, weekends, and holidays may be required.

Additional

  • The nature of this position is fast-paced, at times high-stress situations and conditions.
  • Have planned and executed strategic initiatives successfully.
  • Extensive knowledge of community resources.
  • Extensive knowledge of behavioral health challenges which include knowledge of the impacts of mental illness, domestic violence, and the dynamics of addictive behavior.
  • Computer literate, with basic knowledge of Microsoft Office Suite, and electronic medical records systems, as well as a high level of initiative in keeping current with technological change.
  • Ability to establish and maintain effective working relationships with staff, clients, and outside contacts from a wide variety of ethnic, socioeconomic, and cultural backgrounds; good diplomatic skills, including strong conflict-resolution skills.
  • Excellent interpersonal and communication skills.
  • Excellent organizational and time management skills.
  • Conducts all business activities in a professional and ethical manner.
  • No history of alcohol or other drug misuse for 3 years prior to employment and does not display evidence of alcohol or other drugs while employed as the OTP Clinic Director.
  • Complies with and is up to date with all other testing, screening, and credentialing as required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job:

  • A majority of the work shift is sitting as a desk in front of a computer.
  • Will spend some time on feet while filing, making photocopies, or standing to greet a visitor.
  • Should have the ability to lift and carry up to 25lbs. Also, may be responsible for moving office supplies or carrying heavy files or boxes of paper.

Travel Requirements

The position requires travel.

CONFLICT OF INTEREST:

All employees shall refrain from any private business or activity, which might cause their personal interest to conflict with or affect the impartial discharge of their duties to the Camas Health Recovery Center. Each employee must demonstrate personal integrity and is charged with the responsibility to serve and represent the Camas Health Recovery Center in a professional manner. Employees must be free and appear free of any activity, agreement, business investment, or interest in situations, which may interfere with that.

Salary : $33

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