District Manager + Sales & Leasing

Position Summary

The District Manager is responsible for the overall operations and sales at two or more communities with a strong focus on customer service, resident retention, and creating value for all stakeholders. This includes ensuring alignment with the company’s goals and objectives and representing the company’s core values.

The Cambio Core Values are what drives the heart and soul of our organization. They aren't just words. They’re our way of life. We use them to model the way we conduct business, interact with our residents, vendors, community and internally with our teammates. You should be:

• Service-Oriented: Service is our passion.
• The ‘Do What’s Right’ Type: Integrity is not negotiable.
• Accountable: We are ALL accountable.
• A firm-believer in empowerment: Empowerment through action.
• Team-Player: Teamwork makes the dream work.
• The Gritty Type: We have fun working hard and playing hard.

Duties and Responsibilities

What you will do:

The qualified individual will work as an integral part of the operations team to perform the following essential job functions:

• Manage the day-to-day operations of the communities including customer service, resident relations, vendor relations, rent collections, and the community staff.
• Manage and increase occupancy through home sales, home leasing, site leasing, and actively marketing the communities.
• Analyze and prepare monthly, annual, and long-term budgets. Meet or exceed all approved revenue, expense, sales, and leasing budgets.

• Manage budget to meet Net Operating Income. Ensure that A/P invoices are submitted to the corporate office for payment.
• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.

• Develop marketing strategies based on the local market and competition.
• Manage all aspects of the home rental program.
• Maintain community appearance and ensure repairs are recorded, communicated, and completed on timely basis. This requires regular community inspections and tours.
• Comply with local regulations.
• Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management.
• Accurate forecasting and reporting of occupancy, sales, etc.
• Attend virtual online meetings via Microsoft Teams and appear on screen with colleagues.
• Position may require flexible hours, nights, and weekends as needed.
• Position requires working one scheduled evening per week and one scheduled Saturday per month, and other non-business hours as customer traffic dictates.
• Other duties as assigned.

Qualifications

What you should have:

• High school diploma or general education degree (GED).
• Five years of property management experience as a Community or Property Manager.
• A passion for delivering a best-in-class marketing, sales, and leasing experience.
• Computer skills desired: Microsoft Office Suite and Property Management Software.
• Strong management and operational skills including customer service; public relations; performance management.
• Ability to be available to resident and community needs after hours.
• Must maintain open office hours while physically working from the office location.
• Excellent communication skills including writing and verbal.
• Excellent computer literacy in MS Office suite of products and software applications including Yardi, Rent Manager, Back Office, and Manage America.
• Must maintain a valid driver license and clean driving record.
• Must maintain an active and working personal mobile phone.
• A growth mindset; always testing and learning.

• Willingness and ability to present self in a neat, clean, and professional manner always throughout the workday and/or whenever present at the community.

Compensation

What we have to offer:

We know that happy people are productive and perform. If we take good care of our team, everything else will fall in place. That’s why we offer competitive pay that is commensurate with the market and relevant experience, along with an excellent benefits package including Medical, Dental, Vision, Life, Disability, FSA and 401(K). Certain positions with sales and leasing responsibilities are provided with a commission plan or an override program.

Supervisory Responsibilities

• Directly supervises on-site employees.
• Carries out supervisory responsibilities in accordance with the Cambio’s policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Physical Demands and Work Environment

• Frequently required to stand, walk, sit, bend, and reach.
• Occasionally work near moving mechanical parts.
• Occasional exposure to outside weather conditions.
• While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.
• The employee must occasionally lift and /or move more than 20 pounds.

Equal Opportunity Employer

At Cambio, we don’t just accept difference – we celebrate it! We are committed to creating an inclusive environment for all employees and seek to support the diverse cultures, perspectives, skills, and experiences of our staff.

Cambio is an equal opportunity employer where hiring is based solely on a person's merit and qualifications directly related to professional competence. Cambio does not discriminate against any applicant or employee based on their race, creed, color, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, genetic information, veteran status, marital status, medical condition, or any other non-merit factor protected by law.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Unsolicited resumes from third party agencies will not be accepted.