What are the responsibilities and job description for the Server position at Cambria Detroit?
The Cambria Hotel in Detroit is expanding and looking for a dynamic and energetic Banquet Captain to join our team!
About Detroit Cambria:
The Cambria Hotel in Detroit features amenities that appeal to modern travelers, including immersive, spa-style bathrooms with Bluetooth mirrors - Contemporary and sophisticated guest rooms, complete with modern fixtures, abundant lighting, and plush bedding – Multiple food and beverage options - Flexible meeting and event space- State-of-the-art fitness center - Locally inspired designs
About Cibo Detroit:
Welcome to Cibo, the ultimate destination for fine dining in Downtown Detroit.. Step into our beautifully designed restaurant, featuring Palm Trees, Moroccan lattice, and custom seating, and indulge in a culinary experience like no other. With 200 seats, Cibo is a spacious and refined restaurant, situated within a luxurious hotel that boasts five other kitchens, speak easy, roof top, and golf simulators. Our dedication to providing the best culinary experience starts with sourcing the finest ingredients available, with a strong focus on partnering with local farms and producers. This commitment to using fresh, high-quality ingredients ensures that every dish at Cibo is bursting with flavor.
Job Summary:
The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience.
Duties/Responsibilities:
- Report for duty punctually and in full uniform.
- Greets customers as they are seated at the table.
- Ensures the table is clean and that utensils, napkins, and other needs have been provided.
- Distributes menus and presents the daily specials.
- Alerts management and kitchen team of any guest allergies.
- Answers questions regarding the menu.
- Takes food and beverage orders and delivers them to the kitchen.
- Delivers food, beverages, condiments, and other requested items to customers.
- Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to kitchen.
- Collects plates and clears the table as customers finish their meals.
- Prepares customers’ checks and collects payments.
- Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
- Performs other related duties as assigned.
- Ensures that customers are of legal drinking age by checking photo IDs.
- Other duties as directed.
Required Skills/Abilities:
- The ideal candidate for this position must be extremely friendly, outgoing, and organized.
- Positive attitude and interpersonal skills.
- Flexibility when working alternating shifts.
- Excellent verbal and written communication skills.
- Excellent observational skills and situational awareness.
- Excellent interpersonal and customer service skills including dealing with difficult and rude patrons.
- Excellent organizational skills and attention to detail.
- Ability to learn cash register software used by bar/restaurant.
Education and Experience:
- High school diploma or GED preferred.
- Prior restaurant experience preferred.
Physical Requirements:
- Continuously reach, bend, lift, carry, stoop, and wipe.
- Must be able to walk/stand for entire shift.
- Must be able to lift 50 pounds.
- Ability to traverse all parts of the restaurant quickly.
- Must be of legal age to serve alcoholic beverages in accordance with Federal and State laws.
Cibo Detroit provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
