What are the responsibilities and job description for the Food and Beverage Manager - Cambria Rock Hill position at Cambria Hotel Choice?
The Cambria of Rock Hill is seeking an experienced Food & Beverage Manager to join their team! The Food & Beverage Manager is responsible for the operational and financial performance of the food & beverage departments which includes both restaurant and banquet departments. Areas of responsibility include guest service, sales, accounting/budgeting, asset protection, inventory control and various human resources responsibilities. The Food & Beverage Manager directs all operations in alignment with the direction of the General Manager, brand standards, and local, state and federal regulations. Additional responsibilities include meeting or exceeding the department’s financial goals, short and long term planning, and assistance in the preparation of departmental budgets, marketing and business plans.
This is a full-time, salaried position that requires flexibility in scheduling. We offer a competitive total compensation package including annual performance based increases, bonus eligibility and the following benefits:
- Health and Welfare (Medical (Company Paid for employee), Dental, Vision, Health Savings Account and Flexible Spending Accounts)
- Company Paid Short and Long-Term Disability, Basic Life, and AD&D
- Voluntary Term Life
- Retirement Benefits (401k & company matching)
- Time Off Benefits (Paid Holidays and PTO)
- Employee discounts
SKILLS & KNOWLEDGE:
- Must have the ability to provide professional and courteous guest service.
- Must have good time management skills and the ability to work with minimal supervision.
- Must have good planning and organizational skills, the ability to multitask and strong attention to detail.
- Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing. Must have demonstrated business communication skills.
- Must have the ability to maintain a positive and professional attitude when handling guest situations.
- Must have strong interpersonal leadership skills, the ability to delegate tasks, and set goals.
- Must have a working knowledge of computers, math skills and the ability to handle monetary transactions.
- High school diploma or equivalent required; associate degree preferred.
- 3-5 years of Food & Beverage Management or related experience required.
ESSENTIAL FUNCTIONS:
- Assists all guests in a professional and courteous manner.
- Performs job duties and responsibilities in a cost effective manner and within budgetary guidelines.
- Responds appropriately to guest complaints, soli. s feedback and builds relationships as a means t. ontinuously improve guest satisfaction. Investigates guest complaints and promptly resolves all problems, both short-term and long-term.
- Develops and implements new market-leading concepts, menus and promotional activities pertaining to food and beverage in collaboration with Sales and Marketing.
- Reviews and analyzes cost, financial, and operations reports to determine operating requirements for the revenue and operating costs. Maintains labor and product costs within budget limits. Approves equipment, materials and supply purchases.
- Develops and implements budget and strategic work plans, including capital projects. Recommends capital expenditures for acquisition of equipment, which would increase the efficiency and safety of operations.
- Works with the management team in formulating administrative, safety, and operational policies and procedures. Enforces compliance within the food & beverage departments. Reviews standard operating procedures and recommends and approves revisions.
- Ensures that correct and consistent service techniques for various meal periods are demonstrated by all associates.
- Conducts routine inspections of all food & beverage facilities to ensure guest service and food quality standards are met, as well as safety, maintenance and cleanliness standards.
- Completes and/or oversees all food & beverage inventories, purchasing, and asset controls according to established policies and procedures.
- Communicates on a regular basis with the management team. Attends and contributes to required meetings.
- Thoroughly communicates with food & beverage associates through daily communication and regular meetings.
- Interviews and selects qualified associates for hire. Provides effective orientation, training, coaching, evaluation, recognition, and motivation to associates. Provides associates with the necessary tools to perform their jobs.
- Identifies and communicates performance expectations as well as policies and procedures to associates. Enforces company policies and administers corrective action as necessary, in a consistent and effective manner.
- Works with Human Resources on all employee relations, performance management, leave of absence and worker’s compensation concerns. Promptly responds to all requests from Human Resources regarding personnel matters.
- Ensures and promotes a professional work environment free from inappropriate and offensive conduct of any type.
- Understands, promotes and applies all facility safety and security procedures as required to maintain a safe and secure environment for employees and guests.
- Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken.
- Performs all other duties as assigned
OTHER CONSIDERATIONS:
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising guest satisfaction or essential business functions.
- The intent of this job description is not to state or imply that the duties listed are the only duties that will be performed by the individual in this position. Associates will be required to follow any other job related instructions and to perform any other job related duties as requested by their supervisor.
PHYSICAL DEMANDS ANALYSIS:
The Food & Beverage Manager works primarily indoors in a temperature controlled environment. This position requires continuous standing and walking, and frequent lifting, carrying, bending and reaching throughout entire shift. Hazards may include, but are not limited to, slipping and tripping, working with sharp objects (knives), exposure to computer terminals, standard cleaning chemicals and hot surfaces/appliances. All Food & Beverage department associates are required to wear rubber soled, non-slip footwear and must follow proper safety precautions at all times to avoid injuries.
Candidates offered employment must submit to a background check and drug test.
We are an E-Verify participating employer.
EOE M/F/V/D