What are the responsibilities and job description for the Inside Sales Lead position at Cambria?
Job Description :
Cambria is seeking a candidate that can effectively build strong relationships with both external and internal customers, while exhibiting excellent customer service. The Inside Sales Lead will be responsible for interacting with Cambria's Business Partners via phone from our local Distribution Center to provide white glove service. This role will engage and partner daily with Cambria Market Representatives, Business Partners, Distribution Center Leadership and Staff to accurately process and schedule slab orders.
Collaborate cross functionally with others in the company
- Collaborate with the local DC Manager to align on routes, material availability and estimate arrival of product from our Cambria Manufacturing Facility
- Partner, communicate and collaborate with the Distribution Center Manager on initiatives
- Collaborate with the Showroom Manager to schedule slab viewings and leverage their expertise to help close the sale
- Communicate order holds with the Corporate Finance Team
Provide excellent service and support to Business Partners via phone and email from our local Distribution Center
Utilize systems to document
Requirements :
Minimum Requirements :
Education : High school diploma required. Associate's degree preferred
Experience : Minimum of 3 years of previous customer service and / or inside sales
Systems : Proficient in Google Suites, Oracle, Microsoft Suites. Tableau and Salesforce or similar CRM software is a plus but not required.
Additional Requirements :
Managerial Requirements : N / A
Travel Requirements : N / A
Physical Requirements : Must be able to liftup to 40 pounds to move Cambria Samples and Marketing materials.
Cambria's starting hourly range for this position is $21.00 - $26.00. Hourly ranges are determined by role, level, and location. The range displayed on each job posting reflects the target for new hires for the position. Individual pay is determined by several factors, including work location, job-related experience, and relevant education and / or training.
Cambria offers a competitive benefits package that encompasses Health and Dental Insurance, Paid Time Off, 7 paid Holidays, 401(k) plus matching, Discretionary Profit Sharing, Flexible Spending Account; Life, Supplemental Life, and Disability Insurance; Referral Program, Tuition Reimbursement, Employee Assistance Program and Professional Development Assistance.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
At Cambria, dedication to philanthropy and our people is at the heart of who we are. We strive to make a meaningful difference in the world every day by prioritizing employee well-being and fostering inclusivity and empowerment. Under the banner of CambriaCares, our philanthropic endeavors show our commitment to our people and our community to uplift kids, support education, and contribute to a sustainable future.
For additional company information, please visit www.CambriaUSA.com
Offer of employment will be contingent upon the successful completion of background verification check, subject to applicable laws and regulations. Pursuant to local Ordinances, we will consider for employment qualified applicants with arrest and conviction records.
Salary : $21 - $26