What are the responsibilities and job description for the Patient Coordinator/Treatment Coordinator position at Cambridge Dental Group?
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Position: Patient Coordinator / Treatment Coordinator
Location: Dearborn Heights, Michigan
Cambridge Dental Group - Where Smiles Shine Bright
Are you passionate about helping others and providing top-notch patient care? Cambridge Dental Group in Dearborn Heights is seeking a Patient Coordinator/Treatment Coordinator to join our friendly, dynamic team. We believe in creating a welcoming environment where both patients and team members feel valued, and we’re looking for someone who shares this vision.
What You’ll Do:
- Schedule & Manage Appointments: Coordinate patient appointments efficiently, ensuring smooth flow and minimal wait times.
- Treatment Planning: Collaborate with dentists to provide detailed treatment plans and educate patients on procedures, benefits, and costs.
- Patient Support: Serve as the main point of contact for patients, answering questions and ensuring a comfortable experience from start to finish.
- Insurance Verification & Billing: Assist with verifying insurance benefits and accurately managing billing information.
- Maintain Records: Update and manage patient files with a high degree of accuracy and confidentiality.
- Customer Service: Build lasting relationships with patients, ensuring their needs are met with care and professionalism.
Qualifications:
- Experience: 1-2 years in dental (required).
- Skills: Excellent communication, organizational, and customer service skills.
- Positive Attitude: Friendly, empathetic, and professional demeanor.
- Technology: Comfort with dental software and general office technology.
- Team Player: Ability to work in a collaborative environment with doctors, staff, and patients.
Why Dream Dental?
- Competitive Pay and Benefits
- Supportive, Caring Environment
- Opportunity for Growth & Advancement
- A team that values work-life balance and your contributions.
If you're ready to join a dental practice that puts patients first and offers a positive work environment, we’d love to meet you!
How to Apply:
Submit your resume and cover letter to [Email Address] or apply in person at Dream Dental, Goodlettsville, TN.
Dream Dental is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Requirements:Education and Training
- High School Diploma or equivalent.
- Minimum one-year related experience and/or training; or equivalent of combination of education and experience.
FLSA Status: Hourly
Reports to: Operations Manager.
