What are the responsibilities and job description for the Operations Risk Liaison position at Cambridge Investment Research, Inc.?
Overview
About Us: Cambridge Investment Research Inc. is one of the nation’s top independent financial solutions firms. We are committed to fostering an inclusive and dynamic work environment where innovation, collaboration, and growth are encouraged. Our team is dedicated to driving success and creating a workplace where every employee feels valued and empowered.
About the Role: We are seeking a detail-oriented and proactive Operations Risk Liaison to join our team. This role will focus on training and mentoring associates, managing escalations, mitigating risk, and enhancing operational processes. The ideal candidate will be a strong problem-solver who can collaborate across teams and provide exceptional support to financial professionals.
If you have a passion for risk management and the ability to influence a high-performing team, we want to hear from you! Apply today to make a meaningful impact on our operations and service excellence.
Essential Duties
The ideal candidate will have an intermediate level of experience experience in operational risk management, with a strong focus on money movement and error resolution.
Certificates & Licenses
Compensation: $55,000-$65,000. This range is a good faith estimate of the compensation to be offered for this position based on the ideal candidate’s qualifications, the Company’s operational needs, and other considerations permitted by law. The actual pay offered to a specific candidate may vary above or below the stated range.
Benefits: Cambridge has competitive benefits and promotes a work/life balance to encourage individual success.
About Us: Cambridge Investment Research Inc. is one of the nation’s top independent financial solutions firms. We are committed to fostering an inclusive and dynamic work environment where innovation, collaboration, and growth are encouraged. Our team is dedicated to driving success and creating a workplace where every employee feels valued and empowered.
About the Role: We are seeking a detail-oriented and proactive Operations Risk Liaison to join our team. This role will focus on training and mentoring associates, managing escalations, mitigating risk, and enhancing operational processes. The ideal candidate will be a strong problem-solver who can collaborate across teams and provide exceptional support to financial professionals.
If you have a passion for risk management and the ability to influence a high-performing team, we want to hear from you! Apply today to make a meaningful impact on our operations and service excellence.
Essential Duties
- Train and mentor new and existing associates and financial professionals on complex operational processes.
- Manage internal and external escalations professionally and efficiently, ensuring timely resolution.
- Serve as the primary point of escalation for the team and financial professionals, independently troubleshooting new and challenging situations.
- Build and maintain strong relationships with financial professionals and internal associates by understanding business needs, company procedures, and providing effective solutions.
- Conduct trend analysis to identify and mitigate potential operational risks.
- Partner with Service Experience teams to provide education and valuable insights for financial professionals.
- Stay up to date on industry regulations and firm policies, applying this knowledge to daily responsibilities.
The ideal candidate will have an intermediate level of experience experience in operational risk management, with a strong focus on money movement and error resolution.
Certificates & Licenses
Compensation: $55,000-$65,000. This range is a good faith estimate of the compensation to be offered for this position based on the ideal candidate’s qualifications, the Company’s operational needs, and other considerations permitted by law. The actual pay offered to a specific candidate may vary above or below the stated range.
Benefits: Cambridge has competitive benefits and promotes a work/life balance to encourage individual success.
- Premium benefit package including medical, vision, dental, life and long-term disability insurance
- Vacation/sick time
- 401K retirement plan with company matching program
- Eleven paid holidays
Salary : $65,000 - $75,000
