What are the responsibilities and job description for the Property Assistant position at Cambridge Management Company?
Overview
The Multi-Site Property Assistant can make a direct impact on the day-to-day operations. This role is responsible for assisting the operations of a multi-family residential community including, but not limited to fiscal responsibility, legal compliance, community relations, sales and leasing, project management, property services, and resident responsiveness.
Duties
- Assure that the community is maintained to be a friendly, welcoming, and comfortable place for residents*.
- Assist with vacancy and occupancy rates by preparing, advertising, touring, and renting units as they become available*.
- Follow all Fair Employment & Housing Act guidelines (FEHA) and Cambridge’s mission and values when responding to phone calls, emails, walk-ins, and queries regarding the community*.
- Assist with the resident process in preparing and processing rental applications, running credit checks, preparing leasing packets, managing renewals and all related material/collateral both hard copy and electronic*.
- Prepare and clearly communicate the lease agreement to new residents, ensure all documents are completed correctly and fully executed*.
- Assist with the maintenance condition of the community by submitting maintenance requests, monitoring the community grounds, reviewing structural conditions, aesthetic conditions of the community, and address any resident lease violations or concerns*.
- Assist with financial aspect of collecting deposits, rents, associated charges and fees, and other related income on a timely basis. Assure all finances are accounted for in regularly scheduled bank deposits*.
- Ensuring that all funds/collections received are deposited within 48 hours*.
- Assist with financial instruments for adherence to protocols
- Assist the Maintenance Manager with unit turns in the scheduling and supervision of vendors for cleaning, painting, and repairs. Manage timeline for unit turns to have units available to rent*.
- Responsible for maintaining a clean, organized office, including all resident files, and having current, available marketing material.
- Regularly prepare reports such as the weekly report, inventory, market surveys, rental increases, etc. when needed.
- Responsibility for enforcing community rules and regulations; addressing and rectifying all resident complaints in a timely manner; seeking additional assistance as needed*.
- Tour the entirety of the community assure the common areas, landscaping, amenities such as laundry, pool, etc. are up to Cambridge standards*.
- Prepare and serve legal notices such as three (3)-day notices on resident doors (and mailing), and other requested reports on the day designated*.
- Actively promotes community reputation management by working with residents and community to promote good-will, achieve resident and community satisfaction, while maintaining compliance with company policies and in accordance with the Fair Employment and Housing Act (FEHA)*.
- This role may require working extended hours and weekends as needed to complete tasks on time*.
- Assists in maintaining a show ready office and clubhouse.
- Works with multiple communities on an as needed basis
What Is Required:
- Exercises good problem-solving skills, using sound judgement in varied situations.
- Excellent written and verbal communication skills.
- High degree of social interactions.
- Strong project management skills.
- Strong community marketing skills.
- Possesses a high degree of organizational skills.
- Strong financial skills.
- Demonstrates strong emotional intelligence (EQ).
- Good business acumen and an understating of the core business.
- Exercises solid teamwork skills.
- Upholds Cambridge Management Company’s commitment to diversity and ethics.
- Able to maintain a high degree of confidentiality for proprietary, private, and business information.
- The ability to set priorities and manage time efficiently in respect to the changing business needs.
- Proficiency in Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint.
- Proficiency in Yardi, RentCafe, and Adobe.
Join our team as a Property Assistant where you can make a significant impact on our operations while developing your skills in property management.
Job Type: Full-time
Pay: $21.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $21 - $22