Move-In Coordinator

Job Description

Move-In Coordinator

Department: Marketing

FLSA: Salary - Exempt Reports to: Executive Director

The following statements are intended to describe the general nature and level of work being performed and are not intended to be a complete list of all responsibilities, duties and skills required.

SUMMARY

Assists the Marketing Department through coordinating resident move in, move out and transfer processes, apartment turn processes, sales and marketing department needs, and administrative support.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Assist in managing the sales process by understanding prospects needs, educate on the uniqueness of our Community and

Optimal Living® through database management and assisting with tours as needed.

• Updates move calendar, notifying staff of scheduled move dates, coordinating move with resident, and ensuring all documents needed for move are signed.
• Works with Maintenance, Housekeeping, and Executive Departments to oversee process relating to apartment turns daily
• Work lead management system by completing all daily tasks, developing creative marketing tactics, and scheduling tours.
• Participates in weekly/monthly sales team meetings reporting.
• Assist in planning and executing community promotional events, open houses and educational seminars.
• Assist the Community Sales Consultant with developing relationships with local community agencies to generate a positive image and encourage word-of-mouth referrals
• Participate in trade shows, health fairs, and marketing activities, as assigned.
• Manage inventory of all marketing collateral and supplies (brochures, folders, inserts, tour gifts)

ENTRY QUALIFICATIONS

• Bachelor’s degree in Marketing or a related field is preferred.
• One year experience in senior housing industry, sales, or marketing.
• Strong technical writing skills.
• Public relations experience is a plus.
• Superior communications skills, both one-on-one and group.
• Proficient in Microsoft Office products, social media management is a plus.

SUPERVISORY RESPONSIBILITIES

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PHYSICAL DEMANDS AND ENVIRONMENT Working in normal office environment employee may be required to sit, bend, stoop, use keyboard, see, speak and hear. May occasionally lift medium to heavy objects including assisting with the movement of residents. In compliance with applicable law, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Some local travel.
OTHER

I acknowledge I have received a copy of and read my job description. I understand the duties, requirements, and expectations of my job. If I have any questions, I understand I should contact my Human Resources representative.

I agree to the following: (1) adhere to privacy and security guidelines to protect the confidentiality of the residents’ information.
(2) participate in company-sponsored training to safeguard against improper use and disclosure of the residents’ information; and (3) monitor and ensure compliance with all company policies and procedures, as well as state, federal or local law.

Employee Signature & Date Supervisor Signature & Date

1/8/2023

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Morrisville, NC: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hospitality: 1 year (Preferred)
• Sales or Marketing: 1 year (Preferred)

Language:

• English (Required)

Work Location: One location

Salary : $40,000 - $45,000