What are the responsibilities and job description for the Call Center Operator position at Camcare Health?
About the Role :
We are seeking a highly motivated and detail-oriented Call Center Operator to join our team in the Health Care Services industry. As a Call Center Operator, you will be responsible for answering incoming calls, directing calls to appropriate personnel, and providing general information to callers. Your main goal will be to ensure that all calls are answered promptly and professionally, and that all inquiries are handled with the utmost care and attention to detail.
Minimum Qualifications :
- High school diploma or equivalent
- Minimum 2 years of call center experience required.
- Excellent communication and customer service skills
- A passion for delivering top-notch customer service.
- Stamina to shine for two 10-hour day shifts.
- Ability to multitask and prioritize in a fast-paced environment
- Willingness to learn-we'll provide the training you need to succeed
- Proficient in Microsoft Office and other basic computer skills
Preferred Qualifications :
Responsibilities :
Skills :
As a Call Center Operator, you will utilize your excellent communication and customer service skills on a daily basis. You will also need to be proficient in basic computer skills and have the ability to multitask and prioritize in a fast-paced environment. Bilingual skills in English and Spanish are preferred, but not required. Your attention to detail and ability to handle inquiries with care will be crucial to your success in this role.
