What are the responsibilities and job description for the Leasing Specialist position at Camden Homes?
At Cooper Zadeh Property Management, we are looking for a motivated and driven Leasing Specialist.
The purpose of the Leasing Specialist is to rent homes to qualified prospects who will move in and pay rent while meeting the monthly and annual budgeted occupancy and revenue expectations.
Responsibilities for this position are, but not limited to :
Leasing Binder
- Complete a Leasing Binder for your assigned subdivision(s).
- Gather floor plans, maps, business cards and establish a rapport with site teams for future communications about availability and referrals.
Lead Management
Manage all incoming email, phone, and text inquiries regarding available homes for rent.
Provide all requested information and encourage prospects to schedule an appointment to tour a home.
Identify the prospects’ needs, desired move-in date, budget, and inform them of the rental criteria to provide for pre-qualifying them.
Leasing Homes
Set and prioritize leasing goals that align with the budgeted occupancy performance of each subdivision.
Work with Leasing Manager to review and implement strategies that will yield positive results.
Assist new applicants with the application submission process and work with the Compliance Team for a smooth transition from prospect to applicant.
Inspect Homes and Move-In Residents
Prior to a scheduled move-in date, walk the home and note any items that require attention and submit service requests for repairs.
Provide a move-in gift and leave it for the resident to receive on the day of move-in.
Schedule in-person meetings for the day of move-in for all new residents where you meet them at their new home, review all ID’s, and them access.
Review and Recommend Pricing
Maintain current market knowledge of comps in each sub-market based on market data, recommend pricing adjustments, specials, and fees.
Marketing Plans
Establish a monthly outreach marketing calendar that identifies major employers, local businesses, community activities and plan to visit or attend functions to market available homes.
Resident Events
Establish a monthly resident event calendar that enables residents to engage with one another and shows our appreciation for their residency.
Reporting
Responsible for reviewing daily / weekly / monthly reporting for accuracy.
Must be proactive in identifying trends and making recommendations to pivot or proceed to best meet KPI.
Review monthly commissions for accuracy and eligibility and submit them to Leasing Manager for approvals.
Submit the monthly expense report as needed per the company policy and procedure.
Product Quality Assurance
Responsible for walking vacant ready homes that will be toured including the models and tour paths to maintain a clean / functional impression for all guests.
Landscape, WOW fridge, model home cleanliness, marketing collateral, flags / signage, and overall curb appeal must be maintained for optimal ratings and reviews by all customers.
Training and Compliance
Responsible for attending regularly assigned training industry-related topics.
Customer Service
Responsible for providing unmatched customer experience for all internal and external clients.
Meeting and Huddles
Mandatory KPI meeting
Daily Team Huddles
Departmental Training
In order to fulfill the above responsibilities, the candidate must have the below competencies :
This position must train and retain knowledge of leasing and property management related software
This position does not require a real estate license.
If the employee has an active real estate license, he / she will be required to make it inactive as a condition of employment.
This position must be able to use Microsoft Office (Word, Excel, Outlook)
This position must complete training and maintain a clear understanding of Fair Housing Laws and the TAA Lease Agreement, and local housing provisions.
This position must possess top level organizational skills, attention to detail, and project management skills.
This position must possess the ability to manage conflict pertaining to applicant, resident, and intercompany interactions.
This position must be able to communicate verbally and in writing in a professional and positive manner.
This position must be able to work with a team of Leasing Specialists to meet performance expectations, provide support for one another, and hold each other accountable for individual and collective performance.
What we provide :
Comp : Hourly and Commission
You must complete the Candidate Survey in order to move on to the next hiring step.
Who We Are :
Camden Homes is a vertically integrated privately-owned company that is in the business of providing housing solutions to the workforce of America.
For more than 20 years, we have been achieving the goal of changing people's lives one house at a time.
In order to help fulfill the American dream of becoming a homeowner, we build quality homes and sell them at an affordable price.
We believe our people play a major role in our success, and to continue this our company follows and believes in the 6 Core Values. Teamwork makes the dream work, Go all-in, Always do the right thing, Sweat the small stuff, Create happy energy, Deliver "wow".
We are proud to be an equal opportunity employer.
Camden Homes highly respects and welcomes diversity and believes it to enhance the community we live and work in.
Our applicants will not be considered for the positions based on their race, ethnicity, national origin, sex, sexual orientation, gender identity, age, disability, religion, or any other characteristic that is protected by the law.
