What are the responsibilities and job description for the Director of Commercial Banking - Southern Maine position at Camden National Bank?
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If you’re looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you’ve come to the right place.
Get to know us:
- We’re your local community bank—and have been since 1875—that is committed to providing excellent customer service and giving back to our communities.
- We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard.
- Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization.
- We’ve been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well-being.
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Position Summary:
The Director of Commercial Banking (DCB) is responsible for leading all commercial business development efforts within a specified geographic region (Southern Maine). DCBs may have direct reports that consist of commercial loan officers (CLO) and, when applicable, Commercial Market Managers (CMM). DCBs also may be required to have specific industry knowledge and experience and have demonstrated leadership in an industry. This position reports directly to the Executive Vice President of Commercial Banking.
Essential Duties and Responsibilities:
- Creating, leading, and implementing business development plans that align with the overall objectives and goals of Camden National Bank. Providing ongoing reporting on plan and goal status.
- Managing own efforts, as well as the efforts of CLOs and CMMs within the region or industry specialty, toward meeting or exceeding targeted production, pricing and profitability goals.
- Directing all sales activities for self and all direct reports including, prospect strategy, pricing strategy and adherence, collaborative calling efforts and sales pipeline management.
- Delivering a high-quality customer experience demonstrated by customer retention and referrals, repeat business, survey results and net promoter score, (NPS).
- Responsible for the overall credit quality of the market’s commercial loan portfolio. Specifically, work individually and directly with the CLOs in the market to ensure that lending policies are adhered to or, in the cases where there are exceptions, the increased risk is mitigated appropriately, and the bank is compensated for the additional risk.
- Collaborating with the Credit personnel, Commercial Administration Team manager, and Director of Treasury Management to ensure efficient workflow that leads to superior customer experiences.
- Directly participating in the analysis of all self-generated loan opportunities, as well as those loan opportunities of CLOs within the region or industry that require or need additional oversight.
- Lead calling activities individually, as well as jointly with CLOs, Credit, Retail, Treasury Management and Investment Management personnel.
- Coordinating, through attorneys and Commercial Administration Team personnel, the production of all commercial loan documentation for self-generated loans.
- Actively managing, either directly or through the collaborative efforts of others within the Commercial Administration Team, all commercial relationships assigned to the DCB. This includes cash flow forecasting, budget development, collection efforts when needed, credit file maintenance, site visits and loss mitigation efforts when applicable. Also leads the efforts of others within the region to do the same.
- Frequently represent Camden National Bank at various business, community and social functions.
- Actively involved, at leadership level positions, with non-profits within the region, state or industry group.
Supervisory Responsibilities:
- Directly manage a team of CLOs and/or CMMs within a region or industry specialty. In this capacity the DCB is responsible to carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, supporting individual development plans through coaching and mentoring; planning, assigning, and directing work efforts; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and succession planning.
Basic Qualifications:
- Qualified candidates will possess a bachelor’s degree and have five years of related experience and/or training; or an equivalent combination of education and experience
- Proven ability to successfully communicate, interact, lead, and build effective relationships in essential
- Demonstrated management and supervisory skills
- Sales leadership experience
- Financial and credit analysis experience
Preferred Qualifications:
- Bachelor’s degree in finance, business or related field
- Master’s Degree
Skills and Abilities:
- Strategic Business Development: Track record of growing full customer relationships. Continually applies strategic thinking. Able to both develop, implement and track plans that carry out strategic initiatives.
- Customer Focus: Keep customers as a top priority and make business decisions that balance the needs of the customer with the Bank’s goals and objectives. Actively listen to customers and lead by example the efforts of others to creatively solve customer issues.
- Communication: Able to effectively communicate before sizable groups of people, both within and outside the organization. Able to clearly communicate the vision of Camden National Bank, as well as key strategic initiatives to others. Persuasive and able to influence others, comfortable and effective in communicating upward.
- Results Orientation: Set aggressive goals and develops actionable plans that have specific schedules for completion. Have a sense of urgency and hold self and others accountable for agreed-to goals.
- Champion of Change: Must contribute to, and enthusiastically embrace, change within the organization. Must be able to lead others to do the same.
- Project Management Skills: Possess and demonstrate superior project management skills. Proven track record of leading or adding significantly to project teams, both within the region or on an organizational level.
- Leadership Skills: Show ability to influence and lead others using expertise, charismatic skills, and legitimate authority. Maximize stakeholder engagement and motivation.
Supervisory Skills:
- Successful track record of goal attainment both as an individual producer and in a leadership role
- Ability to work collaboratively at all levels of the organization
- Ability to lead others through change
The statements contained herein reflect general details as necessary to describe the principle functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or to equalize peak work periods to balance workloads.
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Our comprehensive total rewards package offers something for everyone!
- Robust medical, dental, and vision insurance packages
- Generous time off, including paid federal holidays and paid day off for your birthday
- 401(k) retirement savings plan
- Tuition reimbursement, professional development, and career growth opportunities
- Employee assistance program
- Comprehensive wellness program
Pursue a career at Camden National Bank and apply today. We can't wait to hear from you!
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We are guided and inspired by our Core Values:
- Honest and Integrity above all else
- Trust built on fairness
- Service that creates remarkable experiences
- Responsibility to use our resources for the greater good
- Excellence through hard work and lifelong learning
- Diversity realized through inclusion and respect
Equal Opportunity Employer
Employment with Camden National is on an at-will basis, meaning employment is not guaranteed for any specific period of time, and any employment relationship established may be terminated by either party at any time, for any reason, with or without notice. Completion of an employment application is not a contract, express or implied, guaranteeing employment. Camden National Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status.
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