What are the responsibilities and job description for the Server position at Camden Resort LP?
Position: Food Server
Reports To: Restaurant Manager / F&B Director
Department: Food & Beverage
FLSA Designation: Non Exempt
POSITION SUMMARY
Serve food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES – Include the following. Other duties may be assigned.
Reports To: Restaurant Manager / F&B Director
Department: Food & Beverage
FLSA Designation: Non Exempt
POSITION SUMMARY
Serve food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES – Include the following. Other duties may be assigned.
- Check station before, during and after shift for proper set-up and cleanliness
- Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
- Record the details of the order from the guests, repeating the order to the guest to check for accuracy
- Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
- When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
- Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
- Replenish beverages as necessary and check with guests for overall satisfaction
- Market and serve upon request any dessert items
- Guest satisfaction and present check. Process check per restaurant procedures
Supportive Functions – In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based on the particular requirements of the company.
Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards
Supplement the bushelp in cleaning and resetting the tables
Perform all assigned sidework to include replenishing condiments and restocking sidestands
Perform other duties as requested, such as answering telephone and taking room service orders, handle special guest requests, and greet and seat guests according to H. Toads guidelines
Attend required meetings
