What are the responsibilities and job description for the Front Office Agent position at Camelback Resort?
Job Title: Front Office Agent
Department: Front Office
Reports to: Front Office Manager
Our Front Office team is made up of courteous and specially trained members who are responsible for providing attentive and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
What’s in it for me:
- Complimentary access to Camelbeach, Camelback, Aquatopia, local amusement parks and more Plus, great friends & family perks.
- Paid Training to gain skills, knowledge, and experience for professional development.
- Not to be missed employee events throughout the season.
- Referral Bonuses – invite your friends to work with you!
- Competitive wages and advancement opportunities.
- Interact with people from all over the world!
- Next day pay, through PayActiv.
- Tuition Reimbursement*
- Medical, dental, vision insurance, 401K*
- Vacation and PTO*
*Full-Time status benefits
How I can Create Guests for Life:
- Smile!
- Focus on safety for yourself and others.
- Checking guests in and out of their rooms.
- Assisting with questions guests may have.
- Answering and directing calls as needed.
Is this the job for me:
- Must be at least 18 years or older.
- Guest Service or Front Desk experience preferred but not required.
- Exceptional Guest Service skills required.
This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Camelback Resort at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.
