Lift Operations & Vehicle Maintenance Manager

Job Title: Lift Operations & Vehicle Maintenance Manager
Department: Base Operations
Reports to: Vice President of Facilities

The Lift Operations & Vehicle Maintenance Manager oversees the maintenance and repair of a diverse fleet of over 50 vehicles, ensures the safe and efficient operation of terrain parks, and places a strong emphasis on leading the Lift Operations team by focusing on training, scheduling, and upholding service standards for safety and efficiency.

Primary Responsibilities:

• Oversee the operations of Camelback Resort’s Lift Operations and Vehicle Maintenance teams, ensuring efficient and safe functionality.
• Supervise and provide training, scheduling, and guidance for Lift Operations staff to maintain safety and exceptional guest service at lift loading and unloading areas.
• Manage the maintenance and repair of a diverse fleet of over 50 vehicles, including mules, trucks, shuttles, snow groomers, and specialized equipment.
• Develop and implement comprehensive preventative maintenance programs for vehicles.
• Oversee the design, construction, and maintenance of terrain park features, ensuring safety and quality.
• Regularly inspect and maintain features to meet safety standards, while managing risk and enforcing park rules.
• Monitor lift stoppages and analyze data to ensure safety, efficiency, and continuous improvement.
• Lead recruitment, onboarding, and training initiatives for team members across both departments.
• Maintain accurate records of maintenance and repair activities for lifts and vehicles, including work orders, inspections, and safety checks.
• Establish and maintain relationships with vendors for parts, services, and equipment.

Next Level Duties:

• Develop and manage annual budgets for lift operations and vehicle maintenance, ensuring cost control and resource allocation.
• Participate in project management tasks and off-season maintenance activities, such as upkeep of lift operator houses and loading/unloading ramps.
• Respond to emergencies, including vehicle breakdowns or lift malfunctions, to minimize operational disruptions.
• Collaborate with other resort departments to coordinate vehicle and lift availability to support year-round operations, including the ski resort, hotel, and waterparks.
• Drive the evolution of operational guidelines and service standards for both departments in line with safety and industry best practices.

Must Have Personal Qualifications:

• Leadership, problem-solving, organizational, and communication skills required.
• Strong customer service orientation and ability to work in a fast-paced environment.
• Basic knowledge of lift operations, terrain parks, and electrical systems.
• High school diploma or equivalent required; Associate degree in automotive technology or a related field preferred.
• At least 5 years of experience in vehicle maintenance, with supervisory or management experience preferred.
• Lift operations and terrain park experience preferred.  
• Proficiency with Microsoft Office and knowledge of automotive and heavy equipment repair (diesel engines, hydraulics, and electrical systems).
• Valid driver’s license required; CDL preferred.
• Ability to work outdoors in various conditions, including winter weather.

This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Camelback Resort at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.