What are the responsibilities and job description for the Restaurant General Manager position at Camelback Resort?
Job Title: Restaurant General Manager
Department: Food and Beverage
Reports to: Director of Food and Beverage
The Restaurant General Manager oversees all aspects of the restaurant, ensuring a high level of guest service and operational excellence. This includes hiring, training, supervising, and disciplining staff while maintaining service standards, driving profitability, and enhancing the overall guest experience.
Primary Responsibilities:
- Actively recruit and retain top talent for the restaurant team.
- Oversee restaurant promotions, activity calendar, activations, special events, service standards, and social media presence.
- Ensure compliance with health, safety, sanitation, and alcohol awareness standards.
- Develop and monitor weekly and monthly restaurant forecasts, scheduling, and department profitability.
- Analyze daily food and beverage activity to optimize performance and maximize efficiencies.
- Plan and direct all aspects of restaurant operations, including guest service standards, product quality, cost controls, marketing initiatives, systems management, budgeting, and forecasting.
Next Level Duties:
- Monitor and develop team performance, including supervision, training, evaluations, and recognition.
- Implement up-selling techniques to drive revenue and create engaging guest experience.
- Recruit, interview, and train team members.
- Lead initiatives to enhance restaurant profitability, average check value, and overall guest satisfaction.
- Stay ahead of industry trends and continuously refine service strategies to elevate the dining experience.
Must Have Personal Qualifications:
- Previous experience as a Restaurant General Manager with a track record of operating successful concepts.
- Strong communication skills, both verbal and written.
- Experience managing budgets and P&L statements.
- Minimum of 3 years in food and beverage operations, including management experience.
- High degree of interpersonal and guest interaction skills.
- Must be willing to work a flexible schedule to accomplish all major responsibilities and be willing to accept assignments on a as need basis. This includes evenings, weekends, and holidays.
- Ability to thrive in a fast-paced, dynamic environment.
- Must be at least 18 years old.
This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Camelback Resort at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.
