What are the responsibilities and job description for the Seasonal Waterpark Ambassador position at Camelback Resort?
Job Title: Waterpark Ambassador
Department: Aquatics
Reports to: Aquatics Management
The Waterpark Ambassador plays a key role in delivering exceptional guest experiences by providing friendly, attentive service and ensuring a fun, safe, and welcoming environment throughout the waterpark. This position is ideal for individuals who thrive in fast-paced, guest-focused settings and enjoy creating memorable moments for families and visitors.
What’s in it for me:
- Complimentary access to Camelbeach, Camelback, Aquatopia, local amusement parks and more Plus, great friends & family perks.
- Paid Training to gain skills, knowledge, and experience for professional development.
- Not to be missed employee events throughout the season.
- Referral Bonuses – invite your friends to work with you!
- Competitive wages and advancement opportunities.
- Interact with people from all over the world!
- Next day pay, through PayActiv.
- Tuition Reimbursement*
- Medical, dental, vision insurance, 401K*
- Vacation and PTO*
*Full-Time status benefits
How I can Create Guests for Life:
- Greet guests upon arrival and make them feel welcome.
- Work with Wave Retail associate to keep track of cabana/VIP sales.
- Work with F&B to ensure every cabana/VIP seat is being taken care of.
- Provide guests with accurate information and directions about Camelback Resort.
- Escort guests to their cabana or VIP seating after they check-in.
- Check all cabanas to ensure everyone has checked in.
Is this the job for me:
- Problem solving, organization and communication skills required.
- Effective written and oral communication skills.
- Patience and proficient listening skills
- Ability to communicate with the public, aquatics staff, and management in a professional manner.
- Strong customer service skills required.
- Problem solving skills: At times you will have to solve guest issues, sometimes without seeing the actual problem firsthand.
- Ability to work a flexible schedule, including weekends and holidays.
- Must be 16 years of age.
This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Camelback Resort at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.
