What are the responsibilities and job description for the Front Desk/ Inn-Keeper position at Cameo Heights Mansion?
**Overview:** We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills. **Responsibilities:** - Greet and welcome guests in a friendly and professional manner - Assist guests with check-in and check-out processes - Handle guest inquiries and provide information about hotel services - Manage reservations and ensure accurate guest information - Process payments and maintain guest accounts - Address guest issues and escalate as needed - Collaborate with other hotel staff to ensure guest satisfaction **Experience:** - Proven experience in a customer service role, preferably in the hospitality industry - Strong phone etiquette skills - Knowledge of hotel operations and guest services - Ability to perform night audit duties is a plus - Bilingual proficiency is advantageous - Familiarity with hospitality or hotel management is beneficial Join our team and enjoy the opportunity to work in a dynamic environment where your customer service skills can shine.
Job Type: Part-time
Pay: $17.00 - $25.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Salary : $17 - $25