Crisis Outreach Worker (GRANT FUNDED)

104801

JOB TITLE
Crisis Outreach Worker (GRANT FUNDED)(Two Positions)

WAGE
$53,239.00 Annually

JOB STATUS
Full Time

SHIFT
8:00 A.M. – 7:00 P.M. Mon-Fri, with weekend shifts (variable & flexible schedule)

POSTING NUMBER
104801

HIRING PROGRAM
MH

JOB LOCATION
Frio MH

BENEFITS
Full

POSTING DATE
01/31/25

CLOSING DATE
02/14/25 or until filled

A complete application is required for this position. Proof of education required upon request and requires a valid Texas driver’s license and acceptable driving record. Camino Real Community Services incorporates principles of trauma informed care, which includes cultural sensitivity in all areas of service delivery.

GENERAL DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

The Crisis Outreach Worker provides compassionate, trauma-informed support to individuals experiencing emotional or personal crisis. This role is working alongside a mental health officer to provide community crisis intervention, outreach, and coordination of appropriate follow-up care. Key responsibilities include conduct comprehensive screening and risk assessments for suicidal behavior, mental illness, substance use, and other vulnerabilities in a community setting Conduct home visits to monitor and report on high needs individuals’ physical, mental, and emotional well-being to the treatment team. Provide solution-focused, strength-based, person-centered interventions to de-escalate crisis. Identify and connect individuals to additional clinical services and support networks. Perform or consult on follow-up contacts with individuals and families. Develop and implement patient treatment plans and comprehensive discharge plans, including relapse prevention strategies. May drive a company vehicle to transport clients to inpatient hospitals or scheduled activities. Expertise in crisis response using evidence-based best practices. Ability to multitask, handle on-site crisis, and adapt to changing needs with compassionate care and attention to detail.

MINIMUM JOB QUALIFICATIONS:

Applicants must meet the following minimum qualifications to be eligible for the position:

• Bachelor’s degree from an accredited college or university, with a major in (or the equivalent to a major), in psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human growth and development, physician assistant, gerontology, special education, educational psychology, early childhood education, or early childhood intervention, or a registered nurse or 24 hours in coursework above with a BA in other field of study.
• Must meet TAC Qualified Mental Health Professional (QMHP) qualifications.
• Six (6) months of full-time experience in behavioral health case management.
• Demonstrate ability to read, write, and speak English and Spanish.

PREFERRED JOB QUALIFICATIONS:

• Graduate degree in counseling or social work.
• Prior experience at a behavioral health or community mental health center setting.
• Prior knowledge of the principles, methods, techniques and practices of social work and chemical dependency, the functioning of mental health hospitals and/or out-patient mental health clinics and schools.
• Prior knowledge and experience with trauma-informed clinical interventions for mental and emotional wellbeing.
• Knowledge of applicable mental health laws with regard to mental health warrants, emergency detentions, and out-patient commitments.
• Live within the designated response area.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to work independently, to organize work efficiently, and to communicate effectively both verbally and in writing.
• Knowledge of individual needs/characteristics associated with mental illness.
• Ability to develop productive relationships with individuals and family members that focus on individual specific outcomes.
• Extensive skill in individual needs assessment and the ability to respond to the changing needs of the individual and the ability to work in a crisis.
• Ability to work cooperatively and effectively with other professionals, individuals and groups, exercise tact, initiative, and good judgment when dealing with people, prepare reports and recommendations for administrative use.
• Knowledge of local community resources, how to access those services and use them effectively.
• Ability to advocate effectively for an individual in the target population.
• Knowledge of the principles, methods, techniques and practices of social work and chemical dependency, the functioning of mental health hospitals and/or out-patient mental health clinics and schools.
• Ability to relate to clients with a variety of age, sex, economic, educational, and professional background.
• Ability to apply and integrate theory, knowledge, values, and practices of social work and/or counseling profession.
• Ability to engage in problem solving processes.
• Ability to understand, articulate and apply the dynamics of chemical abuse and dependency.
• Demonstrate skills in the use of personal computers to record client data, written documentation of client assessments and interventions, correspondence, or reports.
• Ability to interpret and assess data.
• Working knowledge of the DSM-IV.

OTHER SPECIAL INFORMATION: in person at: 411 E. Brazos, Pearsall, Texas, or submit application and resume to:
Camino Real Community Services
ATTN: HRS
P.O. BOX 725, Lytle, TX. 78052
FAX: 830-772-4304

E-MAIL: hollyb@caminorealcs.org
PHONE: 210-357-0359 or 357-0300