What are the responsibilities and job description for the Data Engineer position at Camlin Group?
Company Description :
Camlin is a global technology leader that operates with the vision of bringing revolutionary products to life for a wide range of industries, including power and rail, and also has interests in a number of R&D projects in a variety of scientific sectors.
At Camlin we believe in high quality engineering and design, allowing us to develop market leading products and services. In short, we love creating value for our customers by solving difficult problems. As of today, the Camlin operation spans over 20 countries across the globe.
About The Role
We are seeking a highly experienced Data Engineer to join our team. The ideal candidate will have a strong background in the utility or related industry, coupled with expertise in COTS and SaaS software administration or management. This role requires hands-on experience with APIs and system integrations, along with excellent analytical and problem-solving abilities.
What You"ll Do
- Perform analysis of customer provided data and create reports and recommendations.
- Configure SaaS applications based on data evaluation
- Prepare and load data sets.
- Administer user access and roles for customers.
- Test configuration, data and software with customers
- Train customers to use software.
- Provide functional analysis of reported customer problems in the form of support cases to produce findings, conclusions, and solutions.
- Liaise with other Camlin departments to obtain any other functional information required to help resolve more complicated problems for customers.
- Communicate regularly with customers by phone and email to update them on support cases.
- Provide live support to customers and internal teams.
- Create work instructions and training documentation to support customers.
- Capture quality issues and raising internal support tickets.
- Preparing trip reports, presentations and reports outlining progress, deliverables, and areas for improvement.
WHAT YOU WILL NEED TO SUCCEED
PREFERRED SKILLS
Our Values :
Equal Employment Opportunity Statement
Individuals seeking employment at Camlin are considered without regards to race, colour, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, gender identity, or sexual orientation.
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