What are the responsibilities and job description for the Food Runner position at CAMO NOLA?
About Us:
Join us and be part of an innovative and dynamic team at our kitchen in New Orleans!
We offer our guests an exceptional range of delicious menu options and culinary brands. Our two main promises to our guests: great food and even better hospitality. By delivering on these promises, we ensure our guests keep coming back, and we solidify our position as a highly successful and respected hospitality organization for generations to come. Success in our business is a team effort, and we rely on every member of our staff to play a crucial role in delivering a remarkable experience.
The Runner position is a critical part of our team, playing a key role in ensuring an exceptional experience for our guests.
Job Details:
Key Responsibilities:
- Ensure orders are packed and prepared accurately and quality checked.
- Deliver food orders to customers quickly and accurately, using foot, scooter, or e-bike as required.
- Ensure orders are delivered to the correct delivery location in the correct delivery mode (i.e. room service vs. off premise).
- Uphold sanitation and food safety principles.
- Maintain cleanliness of work areas as well as guest areas.
- Complete daily checklists for specific role responsibilities.
- Follows daily opening and closing runner duties set by the Manager.
- Waste management.
- Log pertinent waste and production information daily.
- Handle the kitchen phone to assist guests.
- Relays necessary guest concerns/feedback to management effectively to ensure quality control and guest satisfaction.
- Works hand in hand with managers, other runners, cooks and hotel staff in a safe, respectful manner.
- Following all company policies and procedures.
Job Qualifications:
- Experience in a similar role within a fast-paced restaurant environment.
- Understanding of hygiene and safety protocols and standards.
- Be able to walk and stand during entire shift/ long periods of time.
- Multi-Tasking abilities.
- Good oral communication skills.
- Ability to remain calm and professional in a fast-paced work environment.
- Be able to lift up to 30 lbs.
- Be able to stand and walk around throughout an 8-hour shift.
- Food Handlers/Serve Safe certification is a plus.
- Weekend availability required.