Director

About Us: Camp Bow Wow is a premier doggy daycare and boarding facility dedicated to providing exceptional care and a fun, safe environment for our canine clients. We are committed to maintaining high standards of cleanliness, safety, and customer service.

Job Summary: We are seeking an experienced and passionate Manager to oversee the daily operations of our doggy daycare and boarding facility. The ideal candidate will have strong leadership skills, a deep understanding of canine behavior, and a commitment to delivering outstanding service to our clients and their pets. This role involves managing staff, ensuring the well-being of our furry guests, and maintaining a positive and efficient work environment.

Key Responsibilities:

• Staff Management:
• Recruit, train, and supervise a team of camp counselors.
• Create and manage staff schedules to ensure adequate coverage during peak and off-peak times.
• Conduct regular performance reviews and provide ongoing feedback and support.
• Operations Management:
• Oversee the daily operations of the daycare and boarding facility, ensuring smooth and efficient processes.
• Implement and enforce safety protocols and operational procedures to maintain a safe environment for both dogs and staff.
• Manage facility cleanliness and maintenance, coordinating with vendors and service providers as needed.
• Customer Service:
• Develop and maintain positive relationships with clients, addressing their needs and concerns promptly and professionally.
• Handle customer inquiries and reviews with attention to detail and accuracy.
• Ensure high levels of client satisfaction through exceptional service and personalized care.
• Dog Care and Welfare:
• Monitor the health and well-being of dogs in the facility, including assessing behavior, managing playgroups, and addressing any issues that arise.
• Ensure that all dogs receive appropriate exercise, mental stimulation, and socialization.
• Coordinate with veterinarians and pet owners for any medical concerns or emergencies.
• Administrative Duties:
• Maintain accurate records of dog profiles, medical histories, and client information.
• Oversee inventory management, including supplies and food.
• Marketing and Community Engagement:
• Promote the facility through various marketing channels, including social media, community events, and partnerships.
• Organize and participate in events and activities to enhance community engagement and facility visibility.

Qualifications:

• Education & Experience:
• Minimum of 3-5 years of experience in a management role within a pet care or related industry.
• Strong understanding of canine behavior, care, and health.
• Skills:
• Excellent leadership, organizational, and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Personal Attributes:
• Passion for animal welfare and a genuine love for dogs.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Strong attention to detail and commitment to high standards of care.

Compensation:

• Competitive salary based on experience.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 45 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Boca Raton, FL 33432 (Required)

Ability to Relocate:

• Boca Raton, FL 33432: Relocate before starting work (Required)

Work Location: In person

Salary : $20