What are the responsibilities and job description for the Food Runner/Busser position at Camp Outpost, Zion?
Join our dynamic team as a Food Runner/Busser for our busy season! Our fun and energetic company culture provides a supportive and positive work environment, where you will be trusted to do the right thing and empowered to deliver exceptional service. Are you ready to be part of a team that values your contribution and allows you to grow both personally and professionally?
Apply now to find out more! Must be 21 or over to adhere to UT alcohol handling laws. Open availability is preferred, must be able to work weekends and night shifts. The ideal candidate has the ability to work in a fast paced environment with strong customer facing social skills, experience preferred but willing to train the right candidates.
A LITTLE ABOUT US
Tucked between amazing red rock cliffs and the gateway to Zion National Park, Springdale has a lot to offer the outdoor adventure seeker. Some of the world's best hiking trails are just minutes away. Camp is a casual American dining experience that serves quality, rotisserie-driven comfort food with efficiency and flair. Centrally located adjacent to Desert Pearl Inn, one of Zion's most long-loved hotels, Camp features a custom world class rotisserie, a spacious patio and a communal fire pit evoking a nostalgic camp-like ambiance. Camp offers a fast-fine model of service which ensures swift ordering and attentive hospitality.
WHAT WOULD YOU DO AS A FOOD RUNNER/BUSSER
As a Food Runner at Camp Outpost, you'll play a vital role in ensuring food delivery to our guests with courtesy and efficiency. Your contribution will extend beyond mere service; you'll be an essential support system for your team, enhancing the overall guest experience. At Camp Outpost, our mission is to "Create Moments that Matter", and as a Food Runner, you'll be instrumental in creating those experiences for our guests & your fellow team members.
ESSENTIAL FUNCTIONS:
General
- Monitor and maintain cleanliness, sanitation and organization of all service areas in accordance to departmental procedures.
- Set up workstations with required tools, equipment and supplies according to the FOH open & close checklist.
- Replenish wares in wait station throughout shift.
- Complete all assigned opening & closing side duties by either a Shift Lead or Manager on duty.
- Follow the maintenance program and cleaning schedule as assigned.
- Attend all Restaurant/bar staff meetings as scheduled.
- Report any damages, maintenance problems or safety hazards to the supervisor.
- Adhere to break compliance policy.
- Adhere to all Health Department, sanitation, and safety regulations as required by the restaurant.
Bus
- Maintain cleanliness of the dining room tables by bussing during shift to ensure a clean space & available tables for all guests who enter.
- Assist dishwashers in clearing plates prior to drop off in dish pit.
- Handle all wares carefully to prevent breakage and loss while adhering to safety practices and procedures.
Customer Service
- Serve non-alcoholic beverages to guests in accordance with departmental specifications.
- Deliver food to tables once Expo has cleared the ticket to go.
- Place additional wares on tables as directed.
- Refill non-alcoholic beverages according to procedures.
- Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever the time of day.
- Maintain positive guest relations at all times.
- Have familiarity with each dish, its components, ingredients, and any common allergens and restrictions pertaining to that dish.
- Handle guest complaints in accordance with the company hospitality training standards.
Camp Outpost Zion is a part of Palisades Hospitality, a Northern-California based bespoke hospitality management company that manages and develops a curated portfolio of 20 hotels and restaurants and provides industry-tailored financial, design and development consulting services. Palisades is committed to creating design-driven, dynamic spaces thoughtfully rooted in their locale and that leave a lasting impact on our guests and in their communities.
Palisades Hospitality offers the following benefits for eligible full time employees:
Health: Medical, Dental, Vision, Life, Flexible Spending Accounts, Health Savings Accounts, Legal, Transportation,
Retirement: 401k Retirement savings program is available for all full and part time employees over the age of 18
Perks: All employees are eligible to enjoy a Travel Dining Discount to stay and dine at sister locations. Employees celebrating years of service are recognized with a bonus award for milestone years.