Front Desk Associate

Camp Run-A-Mutt is looking for a full time Front Desk Team Member.

Please note: This role will need to have flexibility to work either AM shift or PM shift. Must work either Saturday/Sunday and holidays.

Camp Run-A-Mutt is an award-winning franchise and new to Columbus!! We offer 100% cage-free dog daycare and boarding paradise. We're dedicated to ensuring the lives of pets are healthy and comfortable. If you want to join our team by minimizing the stress and anxiety some dogs experience when they are away from home, apply today!

How we invest in you?

• Competitive hourly rate, $14 (raise possible after 90 days), offer based on experience (Please note: working holidays is a requirement- will be paid time and a half)
• On-going education and training
• Flexible Schedule
• Room to grow your career
• Free doggy daycare for employees!!

What do you do as a Front Desk Associate?

• Front Lobby Ambassador. Greet all dogs by name, acknowledgement should be immediate upon entering the lobby
• Give camp tours to potential customers
• Assist with temperament evaluations for new dogs
• Know all Camp policies and rules and enforce all Camp rules to customers
• Answer calls, voicemails and make reservations for boarding, grooming, and temperament evaluations
• Make confirmation calls for boarding reservations
• Communicate with vets to keep vaccination records current
• Maintain records so that all vaccination and customers’ information is current and accurate
• Communicate with staff and management to keep all tasks on schedule and maintain daily operations
• Communicate with owners regarding health and behavioral issues
• Keep the front desk, lobby floors, shelves, and windows clean with appropriate music always played
• Escort dogs to the play yard and announcing their arrival to yard staff
• Prepare dog lunches as dog’s check-in, and keep lunch list current
• Prepare boarding dogs’ meals for breakfast and dinner
• Assist groomer with baths, nails, etc., if needed
• Keep bathrooms clean and properly stocked
• Take out trash from front, and water plants
• Maintain clean parking lot and front of building
• Dispense medications for dogs when needed
• Responsible for dogs being properly leashed in lobby
• Make sure all dogs have a name tag before they enter the yard
• Check boarders in and properly prepare boarding check lists
• Check boarders out and properly calculate charges due
• Fill out Report Cards for Daycare and Boarding

What do you need to be successful?

• Loves dogs with a positive attitude!
• Front lobby ambassador.
• Greet all dogs by name, acknowledgement should be immediate upon entering the lobby with an upbeat, friendly, and professional attitude
• 1-year front desk experience with scheduling and interacting with clients, or similar experience
• Show compassion, be caring and have empathy to others
• Self-starter personality that can complete daily tasks without the need for constant direction
• Work in a team environment and be a team player
• Able to multi-task in a constant varied environment
• Effectively communicate with management, staff, and pet parents
• Follow policies and procedures having ability to implement with little to no supervision
• Experience working in a fast-paced environment with ability to stay organized
• Able to work outdoors in varying weather and temperatures throughout the year
• Must be able to work weekends and holidays
• Able to stand/walk for extended periods

Apply with your updated resume to join our fun team today!

Working at Camp-Run-A-Mutt is not a job, it’s a community of those who work together for the love of pets. Apply with your updated resume to join our fun team today!

Job Types: Full-time, Part-time

Pay: $14.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Every weekend
• Monday to Friday

Work Location: In person

Salary : $14