What are the responsibilities and job description for the Assistant Store Manager position at Camp's Fresh Market?
The Assistant Store Manager will assist in overseeing all aspects of daily store operations including employee relations, profit/sales, effective cost control, customer satisfaction and standards for the entire store.
PRIMARY RESPONSIBILITIES
- Oversee each departments’ schedules to ensure that we are providing customers with the best shopping experience while obtaining expected budgets.
- Achieve budgeted financial goals and ensure profitability through the tracking of costs/sales and the execution of marketing plans, product promotions, product displays and cost control techniques.
- Review monthly Profit and Loss statements to ensure store is running efficiently and on budget. Make any appropriate changes if needed in order to ensure goals are met.
- Oversee all areas of the store, consistently leading by example and applying effective management techniques.
- Manage and train employees; including, but not limited to coaching, performance improvement, recognition, 1:1 meetings and feedback.
- Communicate with Human Resources in regards to department conditions, employee relations, department hiring needs, employee accidents/injuries and other concerns as needed.
- Participate in the interviewing process for store personnel.
- Serve customers throughout the store while modeling a service-oriented culture and providing “best in class” customer service, which includes, greeting, engaging, and thanking every guest for their business.
- Provide consistent, timely and friendly customer service when answering questions, making suggestions and resolving complaints.
- Monitor inventory controls for every department and sustain a high level of product knowledge.
- Assist with store promotional sales events as needed.
- Ensure that each department is always full and fresh with the best quality products
- Connect daily with each department to review daily schedule, department conditions and determine where assistance may be needed; providing hands-on assistance as needed
- Walk department regularly to ensure an organized, sanitary, and overall clean appearance at all times
- Assist to create attractive department displays and end caps based on specific sales for the week
- Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
- Must know and perform other duties when needed, included but not limited to: cashiering, courtesy, stocking, rotating/facing product, cleaning duties, etc.
- Other duties as assigned
Education and Experience:
- Must have a minimum of 5 years Customer Service Management experience in grocery or retail environment.
- Preferred 5-7 years grocery retail experience in overall store operations.
Skills and Abilities Required:
- Friendly, courteous, service-oriented attitude
- Strong understanding of department financials and the ability to manage budgets to meet financial goals
- Ability to provide clear direction and delegate responsibilities to a team after determining department needs
- Ability to quickly adapt to changing conditions, priorities and circumstances
- Strong verbal and written communication skills
- Excellent organizational and planning skills
- Strong knowledge of local and state health, sanitation and safety regulations
- Strong sense of urgency, time management, prioritization and multitasking skills
- Strong sense of team – ability to anticipate the needs of the team
- Strong computer skills, working knowledge in Microsoft Office product suite
- Excellent problem-solving and conflict resolution skills
- Position requires this candidate to work 40 hour per week in this full-time position.
- Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts
- Willingness to become community-involved
Physical Requirements:
- Lift 50lbs occasionally, lift 20lbs regularly.
- Stand and walk for the duration of work shift. Sitting occasionally.
- Reaching, pushing, and pulling merchandise regularly.
EQUAL OPPORTUNITY EMPLOYER
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Saint Germain, WI (Required)
Work Location: In person
Salary : $22