DEPARTMENT SECRETARY

ABOUT CAMPBELL COUNTY HEALTH

Campbell County Health (CCH) is the most comprehensive healthcare provider in the State of Wyoming. Certified as an Area Trauma Hospital, Campbell County Health includes Campbell County Memorial Hospital, an acute care, community hospital in Gillette; Campbell County Medical Group with nearly 20 clinics; The Legacy Living & Rehabilitation Center long-term care center and the Powder River Surgery Center. We are dedicated to excellence every day…

To be responsive to our employee’s needs we offer:

• Generous PTO accrual (increases with tenure)
• Paid sick leave days
• Medical/Dental/Vision
• 403(b) with employer match
• Employee Assistance program
• Employee and Spouse Occupational Health Program
• Early Childhood Center, discounted on-site childcare
• And more! Click here to learn more about our full benefits package

JOB SUMMARY

Working under the direction of the ECD Manager and clinical supervisor, the Department Secretary is the key person in establishing a first impression and conveying the CCMH mission and vision of providing the best possible customer service. Performs all duties required to support and coordinate functions efficiently to meet and/or exceed customer expectations. Responsible for compiling and maintaining the patient’s medical record, coordinating patient’s tests and procedures with multiple internal and external sources, and preparing statistical reports.  Maintains par level of patient and departmental supplies, and is an instrumental resource of patient information to physicians and nursing staff.

ESSENTIAL FUNCTIONS

• Monitors electronic patient dashboard, ensuring all orders are crossing to Meditech.
• Functions as a central communication source for the department, ancillary departments, patients, patients’ family physician, and external sources.
• Maintains ability to enter orders into Meditech.
• Demonstrates efficient time management and prioritization skills
• During downtime: transcribes and processes physician orders.
• Assists with completion of admission and discharge process, and maintenance of record for duration of stay.
• Enters orders in computer when appropriate and obtains results for staff and physicians.
• Encourages cost savings for the department and organization.
• Provides excellent customer service, demonstrates professionalism and courteous telephone etiquette.
• Perform 1:1 observations for suicidal patients
• Demonstrates flexibility, positive interpersonal relations in high volume, high traffic, and fast paced work environment.
• Complies with the hospital’s Corporate Compliance Program including, but not limited to, the Code of Conduct, laws and regulations, and hospital policies and procedures.
• Must be free from governmental sanctions involving health care and/or financial practices.
• Performs other duties as assigned.

JOB QUALIFICATIONS

• Education
  • High school graduate or GED
  • CNA preferred
• Licensure
  • None.
• Experience
  • Previous clerical or unit secretary experience preferred
  • Computer skills
  • TEAM Advanced
• Certifications required
  • See Cardiopulmonary Resuscitation Certification Policy and Certifications/Education Requirements Policy.

Knowledge, Skills, and Abilities:

• The ability to maintain continuing education requirements and all certifications and licenses as required (e.g. ACLS, PALS, CPI, CPR).
• Must relate well with patients, families, hospital staff, physicians, and public.
• Able to comprehend technical medical terminology. Able to obtain patient information in computer. Able to think quickly, handle various projects simultaneously with ability to memorize routine assignments, computer mnemonics, all with little or no supervision.
• Able to consistently communicate positively under stress while managing an extensive workload.
• Detail-oriented and outstanding administrative and organizational skills, professional telephone skills and a strong customer service mindset and style.
• Applies critical independent judgment in dealing with a variety of situations and people.
• Possesses excellent writing, grammar, and communication skills, including the ability to accurately proofread and edit documents and other materials for grammar, clarity, punctuation, and spelling. Possesses legible handwriting.
• Computer Knowledge including the ability to enter material into electronic record. Ability to operate fax, computer, and copy machine to perform the duties of the position.