What are the responsibilities and job description for the RESIDENT CARE TECH | CNA Training position at Campbell County Health?
RESIDENT CARE TECH PROGRAM
Looking to jump-start your career in healthcare? Apply to be a Resident Care Tech and pave the way to a career as a Certified Nursing Assistant (CNA) at no cost to you. Accepted applicants will be paid during their training and be offered full-time employment at The Legacy Living and Rehabilitation Center as a Resident Care Tech and, upon successful completion of the CNA program and certification exam, offered a CNA position.
Accepted applicants will be enrolled in Campbell County Health’s June Certified Nursing Assistant Program. For more information regarding the class schedule, please visit the following website – Campbell County Health Continuing Education
JOB SUMMARY
The Resident Care Tech’s primary responsibility is to provide excellent customer service and support all residents, staff, and various departments with day-to-day tasks following the current federal, state and local standards, guidelines and regulations that govern long term care. The Resident Care Tech is also a customer service provider who works to ensure that all residents, family members and visitors have a pleasant experience while at the facility.
ESSENTIAL FUNCTIONS
- Provide exceptional customer service to all residents, family members and guests of the facility.
- Act as a liaison between the residents, family members and guests and the facility.
- Make notes of any special requirements and needs that residents, family members and guest may have.
- Work with various departments to facilitate those residents, family members and visitors receiving appropriate non-medical services.
- Respond to call lights timely and complete residents needs within the scope of job duties
- Prepare and clean hydration carts
- Assist nutrition and nursing staff serve meals on each servery including delivery of meal trays
- Complete dignity rounds on the neighborhood
- Report any concerns to the Director of Nursing and/or appropriate department leadership
- Assist navigating residents to and from daily activity functions
- Snack rounding at appropriate times throughout the day
- Attend scheduled trainings as requested by nursing home administrator.
- Work closely with nutrition and clinical team with appropriate stocking levels
- Clean visibly soiled equipment identified
- Scheduled bed changes and make ready
- Sanitization of shower/tub areas
- Supports and respects fellow team members
- Perform all other duties, as assigned.
JOB QUALIFICATIONS
- Education
- Must pass all CNA testing and meet requirements within 3 months
- Experience
- Minimum of one year experience in the healthcare field; with long-term care experience preferred
- Certifications required
- See Cardiopulmonary Resuscitation Certification Policy and Certifications/Education Requirements Policy.
Knowledge, Skills, and Abilities:
- The ability to maintain continuing education requirements and all certifications and licenses as required (e.g. ACLS, PALS, CPI, CPR)
- Have a caring attitude and sincere interest in others
- Demonstrate friendliness and enthusiasm
- Build relationships with all types of people
- Communicate effectively
- Solve problems effectively
- Creative in coming up with options and variety
- Curiosity and desire to learn
- Most possess the ability to assimilate information from a variety of sources, analyze information and make
- recommendations to the Administrator.
- Computer and Internet literate
- How long it usually takes to completely perform this job when the incumbent has the minimum knowledge,
- skills, ability, work experience and/or education: up to 1 year
- Moves intermittently during working hours
- Is subject to frequent interruptions
- Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances
- Is subject to hostile and emotionally upset residents, family members, etc
- Works beyond normal duty hours, on weekends, and in other positions temporarily, when necessary
- Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.)
- Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as reactions from dust, disinfectants, tobacco smoke, and other air contaminants
- Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses
- May be subject to the handling of and exposure to hazardous chemicals
- Must demonstrate the knowledge and skills necessary to provide care appropriate to the age-related needs
- of the residents served
- Must demonstrate and maintain current knowledge and skill in the following age groups:
- Adult (19-64)
- Geriatric (Age 65 and older)