What are the responsibilities and job description for the Campbell Tractor & Implement Company is hiring: Service Writer in Nampa position at Campbell Tractor & Implement Company?
Job Description
Job Description
Description : Purpose :
Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership.
Responsibilities :
o Fields internal and external customer inquiries to the Service Department
o Opens work orders as directed by the Service Manager / Shop Foreman and maintains control until they are closed and invoiced
o Maintains Service Department filing and records
o Updates customer profiles using equipment, hours, or other information from the customer work orders
o Open and close monthly work orders
o Close all work orders in a timely manner
o Manage employee time records, enter time off as needed
o Bill parts to stock numbers as requested by Store Manger
o Provide back up for telephones
o Maintain workers compensation files and reports
o Submits and tracks all service related warranties
o Other duties as assigned
Requirements :
Experience, Education, Skills and Knowledge :
o Basic knowledge of accounting practices
o Ability to use standard desktop load applications such as Microsoft Office and internet functions
o Knowledge of office procedures
o General understanding of mechanical / technical terms is preferred
o High School Diploma or equivalent experience
