What are the responsibilities and job description for the Parts Associate position at CAMPERS INN INC?
Campers Inn RV of Naperville is currently seeking a Full-time Parts Associate to join our team! Do you enjoy the RV lifestyle and like sharing your experience with others? Do you have excellent customer service skills? If so, we would love to talk to you about this position.
Who we are:
VALUES-DRIVEN ORGANIZATION: Campers Inn RV is driven by the Core Values of Integrity, Teamwork, Continuous Improvement and Sustainability. All team members are expected to uphold these values when performing their jobs, assisting other team members and helping customers.
NATION'S LARGEST FAMILY-OPERATED RV DEALERSHIP: Campers Inn RV has been the RVer's Trusted Resource for over 50 years. It was founded in 1966 by Art and Fran Hirsch, and it remains a family-operated business today.
What we offer:
TRAINING AND DEVELOPMENT: Campers Inn RV believes in investing in its employees through specialized job training, certifications and professional development including assisting employees in continuing their education.
ROOM FOR GROWTH: Campers Inn RV is dedicated to offering its employees ongoing career development opportunities, and it believes in promoting from within the organization whenever possible.
COMPETITIVE BENEFITS: Campers Inn RV offers a comprehensive health and welfare plan to all of its full-time (30 hours/week) employees. This plan includes major medical, dental, vision, life, supplemental life, spouse life, child life, an Employee Assistance Program (EAP) and a qualified retirement plan (401k). Our goal is to attract and maintain a highly competent and fairly compensated workforce.
POSITION SUMMARY:
The Parts Associate provides world class customer service by helping all customers and ensuring the correct parts and accessories are in stock.
PRIMARY DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provide excellent customer service to all customers and vendors.
- Dispatch incoming parts to technicians and Service Advisers for work orders.
- Take daily cycle counts of parts inventory.
- Track Obsolete parts and make recommendations to correct.
- Receive incoming parts.
- Assist Sales staff in providing accessories.
- Take advantage of all Parts training.
- Take initiative to learn about all parts and accessories.
- Provide product knowledge.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Have strong motivational skills and ability to work independently
- Must have professional appearance and demeanor
- Provide excellent customer service
- Basic computer skills to manage inventory and customer databases
- Ability to communicate in a professional and tactful manner
- Experience in Service or Parts Management helpful but not mandatory
MINIMUM REQUIREMENTS:
- Education: A high school diploma or equivalent experience in service
- Years of Experience: A minimum of one year
- Must have a valid drivers license and good driving record
MACHINES, TOOLS, EQUIPMENT AND SOFTWARE USED::
- Usual office equipment including computer, phone, fax machine, copier and calculator
- MS Office including Word, Excel and Outlook
- Company system applications; Systems2K
- Other software as applicable
WORK ENVIRONMENT:
- Works in both climate-controlled environment as well as outdoors.
- Requires continuous visual ability for use of computer, files and reports.
- Requires stooping, bending and lifting
- This is a safety sensitive position
TYPICAL PHYSICAL DEMANDS:
- Ability to bend or sit for long periods of time.
- Must be able to reach above shoulders and lift a minimum of 50 pounds
Camper's Inn RV is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran or status as a qualified individual with disability.
