What are the responsibilities and job description for the IT Systems Administrator position at Camping World Holdings, Inc.?
Position Location : Bowling Green, KY (650 Three Springs Rd)
The primary role of this position is to support retail system hardware and software. Daily tasks include : maintaining, troubleshooting and fixing reported issues from our retail locations and replacement of hardware as needed. In support of our retail expansion, this position will also configure, image, package and ship retail system hardware including Point-of-sale (POS) equipment, Zebra handhelds and printers and other retail devices.
What You'll Do :
- Install, troubleshoot and monitor POS system hardware and application software.
- Maintain accurate records of equipment, POS system issues, hardware issues and service requests.
- Troubleshoot register connectivity and application failures.
- Install, configure and maintain Xstore POS register hardware and software including software upgrades and patching.
- Follow documented change management processes for system changes.
- Update standard operating procedures (SOPs) as needed
- Conduct audits on existing systems by running reports and providing analyses of outputs
- Work with end users at all business levels on training requirements for the use of existing and new applications, including writing and delivering training material as needed
- Ability to work at a high level of independence, utilizing resources with good judgment.
- Demonstrate initiative and ownership of hardware processes.
- Rotational on-call duties, supporting 24 / 7 processes critical to retail operations.
- Perform other tasks as assigned.
What You'll Need to Have for the Role :
Required Qualifications
Preferred Qualifications
Work Conditions
Pay Range :
63,175.00-$94,738.75 Annual
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit : www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Salary : $63,175 - $94,739
